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“Erica’s customer service is exceptional. She went above and beyond to make sure we were happy with our purchase. Highly recommend and would do business in the future. Thanks!”
“Old Dominion Freight Line is consistently reliable and professional. Shipments arrive on time and in great condition, and their customer service is top-notch. A dependable LTL carrier we trust every time.”
“A very helpful employee took my photo for a Passport renewal. Unfortunately, my being bald excludes me from this service in their office. The overhead lights shined on the top of my head to obscure my entire forehead. The only area of the office without overhead lights was adjacent to the windows, where 1/2 of my face was obscured by the shadow. I was politely informed the Passport Office would not accept either photo and I would have to go somewhere else. After a bit of an online search, I found a municipal Passport Office a few miles away. If you're follically challenged, or as I was informed with shiny grey hair; you may want to seek a different concern from the get go.”
“I always a great experience at this location. The staff is helpful and efficient, whether I'm shipping packages or handling quick Amazon returns. The store is clean, and the employees are very patient even when they're busy. Highly recommend. John”
“Very friendly and helpful staff. Had a slight hiccup with a package (Amazon return) that required some follow up by this store location and they did exactly what they said they would do and even called to update me- as they said they would. Special shout out to Lisa. (Store management) For that, they get all 5 stars.”
“I had four shipments of coffee beans to go out. They had the right-sized boxes, loaned me a Sharpie to write the address, and a tape to seal them shut. The kind man at the counter was helpful, polite, and tactful. Customer Service is alive and well at this location. Thanks, and keep up the quality!”
“There's a young man with a handlebar mustache and an older woman who both work the counter. Best Postal Service counter workers I've encountered in my entire time of using a post office (and I'm a senior citizen, so it's a LONG time). So helpful, pleasant, courteous, it's a pleasure seeing either of them.
My mail carrier is Adam M. I LOVE him. He's efficient, friendly and accommodating.
Unlike some of the fill-in carriers when he's off - they ignore a friendly wave, REPEATEDLY leave my mailbox hanging open with mail inside. On rainy days, it's a sloppy mess. People like that are who give the Post Office a bad reputation. Do better, my tax dollars pay you.”
“The staff is always extra helpful here. However it would be a lot more efficient and speedy if the Postal Service would put in a self-service mailing area for at least small, need to be weighed envelopes and stamp vending.”
“The team and Divia specifically were amazingly helpful and I’m grateful for them. If you ever need a unique or large items shipped, they’re your to store to get it done and that applies to any kind of shipment. They’re super helpful and efficient. Thank you for your help!”
“I almost don’t want to write this review because selfishly, I never want Hendrick to leave this location. ? But the truth is, people like him deserve to be recognized.
Hendrick is hands down one of the kindest, most helpful, and most genuine managers I’ve ever worked with. Every time I come in, he’s friendly, patient, and willing to help, no matter how busy things are.
What really stands out is that he truly cares. You can tell he takes pride in his work and wants customers to have a great experience. In a world where customer service often feels rushed or transactional, Hendrick is the complete opposite.
The moment that really solidified this for me was when I came in with an important print project right as he was getting ready to leave for the day. Most people would have understandably headed home, but instead, he stayed and helped me make sure everything was done correctly. He never made me feel like I was inconveniencing him. He was patient, helpful, and genuinely wanted to make sure I left with exactly what I needed.
Quite honestly, Hendrick is the reason I keep coming back to this location. I know that if he’s there, I’m going to be taken care of.
FedEx is lucky to have him. His leadership, professionalism, and genuine kindness don’t go unnoticed, and I hope his managers know what an incredible asset he is. Employees like Hendrick are rare, and he deserves every bit of recognition that comes his way.”
“Super friendly and professional rep. She was the only one in the store and it was busy! Constant flow of customers, and she kept it together. I kind of felt bad for her. Thank you for the ? service.”
“Delightful, efficient, and such friendly service. I hadn't expected my package to be available already, it had arrived there only a few minutes earlier, but it was located in seconds.”
“This is the best post office you'll ever visit! I walked in there and there were 3 staff ready and available to help. Normally I'm used to very long lines. Also the customer service was exceptional, sorry I don't know his name but the Asian guy (clerk 24) provided me with above and beyond service. I will continue to go out of my way to only go to this post office for service, thanks so much!”
“Kim, Ty and Skai are always working hard to help customers every time I stop by. They are quick and efficient and I will always go out of the way to stop by this location to see them. This is my favorite UPS store!”
“Everyone is great here - John, Mel, Tim, etc.! I’ve never had a bad experience here. I’ve come here for my passport, mail issues (online seller on Depop tried to fraud me), and to ship items out.”
“My appointment was 440 I went there early 400 Pm
411 pm I am out my finger print done the lady who work there very nice very professional Thank you Pack N ship Plus Keep up the good work.”
“The Brooklyn Park driver is one of the best! Very nice and efficient. His skills are top notch! ?Ensures appointment delivery times are met and same day pickups. One of the best carriers out there.”
“We had a great experience with our sons passport application at the post office! They were kind, helpful and made the process easy ☺️ They were even able to take his picture.”
“I have visited this location a few times now and have always experienced great customer service. Today I brought in a few packages and hadn't shipped any packages in about 10 years and the lady walked me right through the process. Even helping me switch one box to a bubble wrap mailer to save a few extra dollars. Thank you!”
“Yes, this is a mail distribution center but there are times I have to go there a pick up insured packages or certified mail. I have never had any problems getting my packages or certified mail there. Employees are always friendly and helpful. Ring the bell, show them my id, get my package. Its that easy.”
“I've never had a bad experience at this post office, and my latest visit was no different. I have found that it helps to get there early in the day because it can get really busy. My only complaint is the parking lot is so full of potholes. And I agree that the new mailboxes are terrible.”
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“I use them for my business and I absolutely love them. Sean/Shawn is especially friendly, patient and helpful to all the people I see him talking to.
You have to remember this is an annex, not a regular post office.”