AutoZone on Ferry St North in Anoka is a leading retailer of auto parts, maintenance items, and car accessories. Customers consistently report fantastic experiences and great customer service at this location. Many note they have never had a bad experience, with employees always being helpful and making things right if a mistake occurs. The staff is described as helpful, patient, kind, relatable, friendly, and knowledgeable. They take time to listen, provide a learning experience, and offer great tips and honest opinions without making customers feel uninformed. Specific praise highlights employees who go above and beyond, even assisting with installations like headlights. The service makes customers, including women who sometimes feel uncomfortable in auto parts stores, feel appreciated and remembered for their projects. This results in a strong, loyal customer base that plans to return for all their automotive needs, appreciating the rare, small-town shop feel. The location is highly recommended.
Great service! Had my battery replaced and they were very fast
April 2024
Love auto zone!! They are very patient with any questions that I have. I went in for a check engine light, and showed me how to use their reader. They reviewed the engine code with me and offered advice. Very happy with my experience!!
March 2024
Guy who helped me was spot on very knowledgeable staff