HealthPartners Clinic Apple Valley offers a mix of experiences for its patients. Many reviews highlight the great doctors and nursing staff, with particular praise for the friendly and efficient service provided by specific team members. Patients appreciate being seen promptly and receiving clear explanations during their visits. However, some concerns have been raised about the clinic's staffing levels and outdated computer systems, which can lead to issues such as lengthy check-in processes and difficulties with name changes. Additionally, there have been instances of miscommunication regarding referrals to specialists, leading to a loss of trust for some patients. Overall, while the clinic is suitable for urgent care, lab work, and general practice, it may not fully meet the needs of those requiring specialized services.
Doctors and nursing staff are great. My only complaint is that as someone who frequently uses the lab I have to cross a line of sick people to get to the lab. The checkin should queue patients away from the door to make it easier to access services.
July 2023
Always have had a good experience. Wait time is reasonable
April 2022
My first visit was wonderful and well informed. I also understand as busy as the doctor was, he did make sure all was done and explained. Thank you