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“I got some paint here a year ago. I had a great experience that time but didn’t submit a review. I had one extra can and I took it out to touch up this year. It didn’t match. I took it in and they mixed up a new can for me very quickly at no cost and admitted they had made an error in using the wrong base in one of the many cans I had gotten last year. I appreciated the honesty and integrity of the staff. This is a really good business.”
“Just left the store today and my interaction with Liz completely turned around my feelings about the store.
I had previously purchased paint here from an associate named Ann who could not be less helpful if she tried. She was rude, abrasive, and just downright mean. Not someone who belongs in customer service. Because of this, I have been visiting the store on Cliff Rd.
I recently found myself without some supplies and needed to make a quick trip as this is my closest store. To my delight, Liz was at the front counter eager and ready to assist me. This lead to one of the best interactions I've ever had at a Sherwin-Williams store, i'm so grateful to have run into her today and will definitely be visiting this location again soon.”
“Spoke with Cory and he was both incredibly knowledgeable and helpful! Not only answered all of questions but helped me make a list for all of my projects, highly recommended !”
“Have been impressed for many years with sherwin williams. Cost is a little high but you receive a great product. There Duration paint interior and exterior is outstanding.”
“Arthur was VERY helpful! My husband and I bought a new house and are doing a lot of painting. We were having difficulties with a red paint, which we know is a difficult color. He had suggestions on how to fix it and even gave us a discount on the color in a different base. I was very impressed with his customer service!”
“Wow - I ordered 5 gallons of the WRONG type of paint and thank goodness Todd was thoughtful enough to ask me what I was using it for...and then promptly helped me figure out the right type. My living room walls will look much better! Thank you!”
“We are one of the biggest Union painting contractors in the Twin Cities we deal with dozens of Sherwin-Williams employees throughout the state. Joe, and his professionalism should not go unnoticed he truly has the best customer service around. Team members like him are extremely valuable.”
“The staff at this Sherwin-Williams location were incredibly helpful! They truly went above and beyond to help me pick out the perfect color for my house. Their expertise and patience made the whole process stress-free. Highly recommend this store to anyone looking for great service and quality paint!”
“Jack is incredible! He made a custom stain for me to touch up some areas on my kitchen cabinets, and it matched perfectly! Ask to work with him- you won’t be disappointed!”
“Thank you, Sam! I came in right before close and wanted to give a shout-out to the employee Sam who was working! He said he just started the job recently and I was impressed with how efficient he was. 10/10 customer service. Thank you, Sam! You saved my day”
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“I got the new guy, Jorge, he did everything he could to help and he asked questions of his co-workers when he didn't know the answers. Everyone is so helpful at the store in Apple Valley!!”