The Deck Store provides decking materials, design assistance, and installation services. Customers report excellent quality framing lumber and treated decking. The indoor showroom is excellent for getting ideas and seeing displays, which are even better in person. Employees are described as very patient, helpful, professional, and knowledgeable, taking time to walk through options, explore installation methods, and help match materials to a home. They create material lists and provide thorough explanations and recommendations for DIY projects, including assistance with installation issues. The business also offers design services, with customers loving their final deck design and installation, including features like low-voltage post lighting and screened porches. They supply all required hardware and railings. Customers appreciate that staff address any concerns personally. The store is noted for its helpful service regarding returns, credits, and even providing spare materials from scrap storage at no charge to help complete projects.
Jeremy went the extra mile to find an item for me. They did not have the item, but he found it at Trex. What company does that! They will be my first stop in the future.
February 2024
Thanks to the owner giving us quotes and deign ideas for an hour yesterday. Great products and info.
July 2023
We were referred to The Deck Store from the Trex website. In-person, the displays are even better than what we saw online. Bob took the time out of what was a busy afternoon to sit down and walk us through the options for our floating deck. Very professional and helpful.
