Think Bank is a mutual bank owned by its customers, with a sole focus on serving them. It is known for its culture of caring, curiosity, and optimism, high customer satisfaction, and wonderful team. Customers report a beautiful space and great banking amenities. Reviews highlight efficiency, quick procedures, helpful staff, and excellent customer service that saves customers money. The team is communicative, thorough, understanding, and sweet, with a fraud team that is very on top of issues. As a bank where employees never make a commission, customers can always trust that recommendations are truly best for them. Many state it is the best bank. Member FDIC. Equal Housing Lender.
Everyone always has a smile on their face. Never have to wait long. If someone there can't help, they call someone who can.
April 2025
Always welcoming and helpful. Enjoy banking with them a lot.
February 2025
Has fraud and the fraud team was very on top of it! But i want to shout out to Karlie Fischer who helped me in the bank. She was very communicative, thorough, understanding, and sweet! She’s the reason I’m sticking with this bank!
