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“I wanted to take a moment to recognize the exceptional service I received from Kayla at Expedition Credit Union. She has been absolutely outstanding in helping me navigate investment options with confidence. She was knowledgeable, professional, and patient with me and did an outstanding job of following up. She took the time to answer all my questions and explain everything clearly. What impressed me the most was her personal care throughout the process.
Thank you, Kayla, for your outstanding service and dedication!”
“It has been a pleasure working with your team. I sincerely appreciate the excellent customer service provided. The staff's extensive knowledge is particularly valuable to me when conducting financial transactions.”
“Kim and Patrick were so friendly! I didn’t know they didn’t have a coin machine, but they happened to be slow- Kim helped me count all of my loose change into paper rolls so they could be deposited!”
“I worked with Cindy Luedke on a mortgage and couldn't have better things to day. She was professional, knowledgeable, had our best interest in the forefront always, was honest, and wonderful to work with. If you want to work with people that truly provide customer care, you should go nowhere else.”
“Great service from Carol and also the branch manager his name escapes me but he is very kind and professional also. I will move the rest of my banking over to this branch soon.”
“Thank you for the quick and pleasant service at the drive thru today 8-10-23.Tried Shakopee and just sat and watched people move around inside. No one even said hello.”
“Needed to do a Notary. Had the pleasure of meeting Salvador Gonzalez (I know that’s at least close. I tried to memorize his name from his badge) He was welcoming, helpful, pleasant and had a warm smile. It is so nice to receive such wonderful service. Both of the people working the counter seemed to enjoy their job.”
“If you need a boat loan or a car loan, Amy Varner is a total pro and SO appreciated. She's proactive, she's informative, she's responsive. These are not universal characteristics these days and she's got them all! Thank you so much for your help with everything!”
“Came in with a lot of cash and coins not knowing how to deposit it into my account and Rhys, an exceptional employee, immediately helped me. Was very helpful and patient with me and taught me how to make future deposits by myself. Was in and out in less than 10 minutes!!”
“This is the second branch of BMO in Minnesota that I have been too since BMO took over Bank of the West. Wrote a review of the BMO branch in Burnsville. This location is closer to my home and is easier to find parking. I made this branch my go-to location for my banking needs. With that said.
Out of the few times I have gone here since the merger have found the employees courteous and professional. I only go here to get $$$ that I need for the month other times I use the BMO Android app to make mobile deposit any checks I get. Never had to use the drive-thru to rate that part of the bank's performance. Overall, I would recommend BMO to anyone needing a reliable bank.
This is my 4th merger btw. My wife and I have had the same accounts through it all. We started with First Federal, Commercial Federal, Bank of the West in Denver Colorado, now BMO in Minnesota. God only knows who will be next up? Lol.”
“These guys really do go above and beyond. I worked with Blaine and he is just phenomenal. The whole time I felt like I was treated as a real person and not just another sales number. I've never been disrespected in all the times I've come here for help, and for this reason I will continue to bank with them. If you're looking for a place where your banking needs can be met with care, I highly suggest this bank!”
“Amazing teamwork done by the staff, Store Manager greeted me, and then another employee knew there was a long wait in the teller line and brought me over to the atm; plus guided me with my transaction, because I was in a time crunch to head to another bank.”
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“Has fraud and the fraud team was very on top of it! But i want to shout out to Karlie Fischer who helped me in the bank. She was very communicative, thorough, understanding, and sweet! She’s the reason I’m sticking with this bank!”