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“Kim and Patrick were so friendly! I didn’t know they didn’t have a coin machine, but they happened to be slow- Kim helped me count all of my loose change into paper rolls so they could be deposited!”
“I’m a new member. Came into the bank location today. I gotta say I loved the customer service. Plus the fireplace makes it very Minnesota and not so sterile. Like everywhere else.”
“Great community bank where you can get business, personal aand your home mortgage here. Good stable, knowledgeable, efficient and friendly people that work here.”
“Great service from Carol and also the branch manager his name escapes me but he is very kind and professional also. I will move the rest of my banking over to this branch soon.”
“Thank you for the quick and pleasant service at the drive thru today 8-10-23.Tried Shakopee and just sat and watched people move around inside. No one even said hello.”
“Needed to do a Notary. Had the pleasure of meeting Salvador Gonzalez (I know that’s at least close. I tried to memorize his name from his badge) He was welcoming, helpful, pleasant and had a warm smile. It is so nice to receive such wonderful service. Both of the people working the counter seemed to enjoy their job.”
“Came in with a lot of cash and coins not knowing how to deposit it into my account and Rhys, an exceptional employee, immediately helped me. Was very helpful and patient with me and taught me how to make future deposits by myself. Was in and out in less than 10 minutes!!”
“I love the Apple Valley location. There is an amazing blonde woman who is so personable and charismatic to our whole family and it’s such a pleasure. The other staff there as well are so friendly and kind. I have had bad experiences at the Roseville location but only use that one when I’m back at school. The Apple valley one truly does everything I need and more. It is my home location and I am so blessed with the amazing staff who is employed there. I sometimes have difficult requests and they make all accommodation to make sure I’m beyond satisfied. 10/10 bank crew!!!!”
“Amazing teamwork done by the staff, Store Manager greeted me, and then another employee knew there was a long wait in the teller line and brought me over to the atm; plus guided me with my transaction, because I was in a time crunch to head to another bank.”
“Today, I needed a Bank of America ATM to withdraw some cash. If you have a Tangerine account in Canada, you can withdraw cash at any Bank of America ATM without paying any transaction fees. It's great, as it saves you at least $3 for each transaction if you went elsewhere to do a cash withdrawal. I was in Eagan and decided to check out Apple Valley. I found this branch with a drive-thru and headed over.I found that the signage wasn't the best. The font was small. The signs were maybe two feet high from the ground. I actually did a tour around the branch to figure out where I needed to enter to get to the drive-thru.The drive-thru has two lanes. If you need the ATM, use the left lane.Once I got to the ATM, all was well. I inserted my Tangerine bank card, entered my credentials, selected $10 and $20 denominations, and my cash was dispensed.I like that you can specify your denominations at any Bank of America ATM. If you can't decide, you can let the ATM do a mix for you. It's cool.This branch was fairly quiet on Boxing Day, which was a regular day for Americans. There was a vehicle behind me when I was done with my transaction.I tend to hit the branch at Central Parkway in Eagan. It was nice to find a new location, once I figured out how to get to the drive-thru.(499)”
“I found out on Friday. That amazon com bill- that’s the way it came across. I did not purchase anything that and I have ordered before but I’ve never ordered $141.?? Of anything. I don’t remember the last time I was in the red. And shouldn’t be now. But The Weekend I can’t do anything about this problem.
It would be very nice if someone from Wings would help me through this. I’m guessing you all know what it’s like to get a hold of a human at amazon!!!! Help!”
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“Has fraud and the fraud team was very on top of it! But i want to shout out to Karlie Fischer who helped me in the bank. She was very communicative, thorough, understanding, and sweet! She’s the reason I’m sticking with this bank!”