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March 2024 by Steve Wallschlaeger
Great staff and always have just what I need.
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February 2024 by Ivan Lukya
The bathrooms look great. Especially the copper pro-pressed piping over the blue tile.
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February 2024 by Sean Parvi
Well organized store. Fun to look around and lots of TVs to view. Well staffed and constantly asked if I was okay or needed help finding anything. Good store to visit and see new products.
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February 2024 by Chad Lenk
I am leaving this review because on February 8th, 2024 at 11:00 AM (CST), I made an online purchase of a Samsung 1 TB SSD that was supposed to be ready in one hour for pick up at the Baxter, MN Best Buy Store. I received by Order Confirmation Number and Best Buy charged my Debit Card for $151.00. When I called Best Buy Customer Service, they stated that they could not find the order using the order ID I received from Best Buy Website. Then, a Best Buy Associate said they located the order and that it would be processed in 24 hours. I went to the Best Buy Store In Baxter, MN, and they could not even find the order with the order ID. All I can say, is that Best Buy committed theft by taking my money, and not providing the product I paid for. I have been a regular customer with Best Buy for my local Business, but never again, will I ever order or step foot into a Best Buy Store. They took my money, and never gave me a refund or my product I purchased. I called several times afterwards, and all they could say was " We are sorry for the inconvenience". Wow, this is wrong, and now I am out my $151.00 and no product. **I would think again about purchasing at Best Buy** They will take your money and leave you empty handed.
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February 2024 by Paul Lindula
Ask where something I was looking for a phone jack splitter a guy said and pointed to where I could find it but when I went there it wasn't there it was something else and mind you he works there
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February 2024 by Kristina Britton-Heikkila (wormpoopdirt)
They're automated system over the phone makes it extremely difficult for a customer to get through to a real person that's bad customer service you guys should do better than that :(
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February 2024 by S K
I bought a computer there in September and was asked if I wanted the 2 yr extended warranty for $179. Sure. Come to find out the warranty is only valid if I pay $179 next September as well. It's a recurring charge that they sell as "extended warranty " SCAM, it's got to be illegal. I canceled today and they deducted 54 dollars for who knows what. It's under factory warranty, and I never used ANY services concerning that warranty. No one mentioned any of the conditions of this "warranty "
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January 2024 by T L
Don't expect them to honor their warranty
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January 2024 by Brandon Graham
Great service
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January 2024 by tom phillips
Helpful people
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January 2024 by Nevaeh & James
It took them 2 minutes to fix my cell phone problem
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January 2024 by Marsha Horton
Geek squad very helpful.
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January 2024 by Gerald Emslander
Friendly, helpful staff.
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December 2023 by Nathan Scheuman
Good selection of tvs. Nice to be able to see before you buy.
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December 2023 by All_Cookie
All the workers just stand around. Had a curbside order and it took them 15 mins to give it to me.
