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“I was shopping for a miter saw. An associate named Gale stopped asking if I had questions or needed help. I did have a question she didn’t have the answer to but she looked it up on her phone. Then I realized I’d need a much larger cart to carry the item to the checkout. Gale offered to grab one for me and took care of the small cart. Awesome customer service experience. Thank you again Gale. While leaving the store another associate named Katie asked if I’d need help loading my purchases. While I didn’t I did appreciate the offer. Overall a great experience today”
“Went to Walmart for part for our broken compressor-didn’t have it. Went to Home Depot and TT Katie. She’s been at HD for 9 yrs and has all these awards on her bib! She walks us to the compressor parts area and doesn’t have what we need. She says “maybe someone in rental can help us “. Walks us to rental and Bela is there to save the day.! They both love their jobs and Bella had just as many awards on his bib! He took our part in back with 3 others and fixed it for us.
My hubby and I are so greatful for going out of your way to help us. We will always come back to HD in Baxter.
If there was a 10 star to give you two you’d get it from us!”
Home Improvements
Home Improvements
Home Improvements
“We picked out carpet and then they had someone come out within a couple days to measure our rooms. We would be able to have carpet installed within 2 weeks. Such great service and instant help.”