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February 2024 by Craig Moses
Friendly helpful folks
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December 2023 by Sally Sertich
Carol, the Bemidji store clerk was extremely helpful to me finding products and price checking. There was a sale price discrepancy that Carol needed help reconciling with store manager, Felicia. Felicia needs big time training with her customer service skills. She ignored me, the customer, and seemed annoyed that Carol needed her help. After checking the sale shelf, Felicia decided that the product I chose wasn’t on sale because a number didn’t match, but the description on the sale sign was clear about the sale price. First off, false advertising. Secondly, this was not my problem, but I was punished for it. Third, no apology from Felicia. Actually, she continued to ignore my presence. What a crabby pants!!! I recommend much more customer service and management training (product pricing commitments) for Miss Felicia. I will not be using this store again. Walgreens is one block away.
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July 2023 by Christel Kippenhan
Needed a passport picture, rang bell for assistance several times, nobody showed up to help, terrible service, Walgreens got my business
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June 2023 by Tristan James
The woman managing this place is either bipolar or extremely insane…so unprofessional, rude and condescending. How she’s able to keep a role in management says a lot about CVS. They clearly do NOT care about their customer’s experiences, or the other employees that have to put up with this absolutely degrading behavior. Save your time, money and sanity and go a block over to Walgreens where you will be greeted with a smile, by kind, SANE managers. Not to mention Walgreens is actually CLEAN. Do they not wonder why they can’t keep any employees? IT ALL COMES DOWN TO MANAGEMENT.
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May 2023 by Koda Medicine
This CVS location is very professional and their employees are hardworking they made sure to satisfy my needs in ample amount of time and I would recommend them to anyone!
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May 2023 by Antuan B.
Pharmacy has zero customer service skills,
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April 2023 by Micheal Leonard
A lot has changed at this CVS! New staff (including management) has really made a difference!
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June 2022 by howy in the world?
Pharmacy closed at odd hours during the day. Medicines not ready for pickup the next day had to go back again. Ugh.
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March 2022 by Austin Needham
Closed at 6pm lol leave the service to Walgreens, bring blockbuster back lol
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January 2022 by Dan Starkenburg
Pretty awful experiences at CVS.... prescriptions aren't ready when promised and waits at the pharmacy are unreasonably long. This business appears understaffed. I've had numerous times where I spent several minutes waiting to be checked out... CVS finally added an automated checkout, but when something goes wrong and you need a staff override, good luck! Due to a Sanford mess-up, I had concurrent medications for the same condition. CVS filled them both and didn't even catch that I'd be way overmedicated if I took them both. Too big/busy to care, which could be potentially deadly for their pharmacy customers.
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January 2022 by Chebby Villarreal
I booked a COVID 19 booster appointment on their website and received a confirmation email and text for my appointment. I then drove 1 hour to get my booster shot, only to have a very rude employee tell me they don't give COVID shots there, and he didn't know what to tell me about their website allowing me to make an appointment.
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December 2021 by cameron bye
Denied me the COVID booster shot and claim they follow and are up to date on the recommendations of the CDC even though the CDC updated their status to “everyone ages 18 and older should get a booster shot” Lol who would’ve thought I’d be more up to date on vaccine info than CVS. Shoutout to WALGREENS for the great customer service and getting me scheduled for a COVID booster shot!
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November 2021 by Gristle McThornbody
The store is filthy. It looks like it hadn’t been vacuumed in weeks. Understaffed. The wee short guy behind the pharmacy counter is very very rude and patronizing. I am leaving and taking my business & prescriptions to Iverson’s
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June 2021 by larry labounty
They don’t answer their phone! On hold for 15 minutes thought I hit wrong button so redialed On hold for 30 minutes and no one picked up to even say they were busy. Hung up!
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June 2021 by Craig Govig
Management should be fired at this branch. Having people waiting in line for hours just to get their meds started because they will not answer the phone. Then have to wait hours just for them to do the refill. Elderly forced to stand and wait. I've moved my business elsewhere. Can't do business with a pharmacy that won't answer the phone or update website status so you don't have to make multiple trips just to wait in line again.
