Fast friendly service. Brent helped us with choosing the best product. He really listened to us!
January 2024
Drove 90 minutes to pick up an open box appliance purchased online to learn it could not be found when I arrived. Alex went above and beyond to help me find a even better replacement. He was helpful, knowledgeable and kind. He turned what could have been a bad experience into a great one.
December 2023
To Best Buy corporate office - Please, please overhaul your prompts when a customer calls in. The five twin cities locations I called all have different prompts. IT IS IMPOSSIBLE TO REACH A LIVE PERSON! Invest the money in a live human being and make it easy for a good customer experience.
