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November 2023 by Alex Dzikonski
The whole mortgage team went above and beyond in the efforts to educating me along the first time buying stage. Helped any time I needed them and treated me like it was them trying to buy the home, giving the best available products and advice. Would recommend them to help with any lending needs!!!
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November 2023 by Mohammad Shameem
Great experience with Jerrid and his team. He is extremely communicative and always available on phone for discussion. He made the mortgage process smooth and explained every step as it was happening. Thank you so much Jerrid Boutto for helping me to get my own house.
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November 2023 by Zac Robb
Jerrid worked very hard for months on my file until we were finally able to reach closing. He was extremely attentive and explored every possible option as we navigated a challenging approval. I can’t recommend him enough! Thank you.
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October 2023 by Thomas Rodriguez
I met Jerrid through a mutual friend in the real estate sphere, hands down Jerrid stepped up to the plate and got my refinance done. It wasn't your common refinance so there were obstacles beyond anyone's control. Jerrid was transparent and was in contact with me all the way. After 3 months of some diligent and persistent work I closed after finding a new lender. Pain free and quick once docs were ready. Doing all his work remotely i might add. Thank you for your hard work my friend
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October 2023 by Christine Smith
I had the privilege of working with Nate & Riley in assisting a first time home buyer. We helped them get into a home in Brooklyn Park using the Wish Grant program. So amazing! Riley was on top of everything. Our buyers were always in the know about the process and where we were at. So happy to have been working this with them. Looking forward to helping more buyers through this amazing program. #refinedlending #grants #downpaymentassistance #firsttimehomebuyers
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September 2023 by Brian Urick
What a great experience. Mike and team were so very helpful with the entire home purchasing process. From gathering documents for loan approval all the way to locking in an interest rate Refined Lending Mortgage was there to walk us through the necessary steps no matter what time a day. They made this very difficult situation very easy for our family. I highly recommend working with Refined Lending Mortgage bank on your next loan!
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September 2023 by Ching Vang
Refined Lending Mortgage and their team is the best when you're looking for a mortgage for your home. Fast response, professional and helpful when you have questions. Above all, closing and paper work was quick and easy. I would recommend Refined Lending to anyone looking for a team to help with your home hunting and mortgage process.
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August 2023 by Tony Nguyen
I met Mike through a referral 3 years ago. I went with Refined Lending to refinance my rental property and he provided exceptional service from start to finish. I have zero real estate/home mortgage experience so I put my faith and trust in Mike and he didn’t disappoint - it was amazing working with him as he guided me every step of the way.During this same time my wife and I were in process of buying a new construction home as our primary residence. Due to the builder’s finance incentives, I couldn’t pass on their offer and had to unfortunately tell Mike I couldn’t work with him for our new primary residence. Mike totally understood and actually encouraged me to go with my builder’s financing, even though he knew he wouldn’t be able to earn my business on my primary.Fast forward 2 years later, my experience with my primary’s mortgage company has been a nightmare. My monthly mortgage payments have increased every year and I have no idea why. I feel like I’ve been left in the dark on everything from escrow, PMI, homeowner’s insurance, home taxes, fees, etc. When I attempt to call their customer service department to get an explanation on my account, I get little to zero explanation. I was so frustrated with my primary’s mortgage company that I actually reached out to Mike and asked if he can help me.Even though my primary’s home mortgage company is with a competitor, Mike was willing to drop everything to help me out. Him and I sat down together at his office, and we called my mortgage lender’s customer service department. With Mike’s expertise and guidance we were able to get answers on my account that I couldn’t get on my own. During our one hour call I feel like Mike was even educating the other company’s customer service rep! Mike’s ability to help me understand what was going on with my account was a blessing. He has a way to communicate where you don’t feel dumb as well. Mike literally got nothing out of helping me with my current mortgage lender, but he took the time to do so because he cares. That’s Mike’s best quality, he cares about you as a person. My regret is not going with Mike as my mortgage lender when I bought my home. I realized the builder’s finance incentives were not worth all the hassle I’ve endured in the last 2 years.Mike isn’t your ordinary Mortgage Banker, he actually cares about you as a human and wants to make sure he answers all your home mortgage questions. You’ll never feelleft in the dark with anything home mortgage related as he will cross all your t’s and dot all your i’s. He’s passionate about his job and truly has the best interest for all his clients. I will confidently refer all my friends/family to Refined Lending and trust that Mike and his team will take care of them and look out for their best interest. A+++++ service!
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August 2023 by Mick Salem
My wife and I cannot recommend Mike Arvold and the Team highly enough throughout our first-time home buying experience. Mike showed fierce diligence in getting me the best rate possible although I was a bit skeptical at first, he and the team pulled through right on the money on time, everytime.Any questions I had (which as a first-time homebuyer I had PLENTY), he answered whether it was late at night or early in the am, the customer service was just downright superb! Suffice to say our closing was on time and smooth.My only negative comment was that since I’m in Texas, he wasn’t at my closing so I couldn’t shake his hand :)I will definitely be recommending to my family and friends.
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August 2023 by Alen Jusufovic
We got into contact with Mike through our agent and it was a great experience from start to finish. He helped us understand and get the best rate as well as how to improve our score. Communication was great from start to finish. When it came to closing everything went smooth and he was even able to provide us with a moving truck which was a life saver. Mike is very knowledgeable, communication was great, he is friendly, and was able to provide us with everything we asked for. Thank you for everything.
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August 2023 by Jakob Hull
Working with Jake Britton was a great experience for us as first time home buyers. We greatly appreciate his ability to explain the different aspects of the home buying process and help us land our first home in a tough market.
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July 2023 by Deon Mohs
I didn't think my choice in Lender would even matter too much in my home buying process but I was wrong. Jerrid went above and beyond, and from start to finish was superb. I can't commend him enough and wouldn't hesitate to recommend him to friends, family, or total strangers. Thanks again Jerrid.
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July 2023 by Steph Dorosh
The short version of my comments below: USE JERRID BOUTTO!My husband and I began looking for a property about 18 months prior to actually purchasing our most recent home -- Jerrid stuck by us the entire time and continuously provided us with prompt estimates regarding payment details, cash to close, and alternate funding options for 6+ properties that we considered. When we finally found our dream home, Jerrid got us a preapproval in record time, called the seller's agent to express our offer's strength, and allowed us to offer a quick close in order to secure the property. After that was successful in winning the offer, Jerrid cleared us to close in 5 DAYS!!! That is a record and absolutely unbelievable. In addition to the quick and efficient work, he kept the process fun, stress-free, and allowed us to focus on all other aspects of buying a house as he handled everything to do with the loan. We have worked with other lenders in the past for previous properties and the process with Jerrid is not even comparable. We will be using Jerrid for all future purchases and recommending him to all family/friends. Thanks again, Jerrid!
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June 2023 by Sophie Schimnowski
We had a great experience working with the Arvold Mortgage Team! As first time home buyers, we had many questions and they did a great job walking us through the whole process. Everyone on the team throughout the whole process was kind, professional, and responded to us in a timely manner. Thank you!!
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June 2023 by Chad Younkin
Seems like I'm leaving a review for an old friend because of my particular situation and purchase that took over a year and a half to put together. First off, i hadn't bought or sold a home in 26 years and through out the process of the deals "on" then "off" and then "on again" Jerrid did a fantastic job of communicating and staying in communication over the long duration of this transaction. In addition to the general process of my purchase, Jerrid achieved it in near record time as my home sold in one day. The pressure was on and Jerrid and his team got it done.I highly recommend Jerrid and his team for anyone who is looking for home financing, or refinancing needs.Great job guys and thanks again.Sincerely,A very satisfied customerChad Y.