“5/5 Stars – Outstanding Customer Support!
Living out in the country means I relying on shipping to city pickup locations, and this team makes the process completely seamless. Every time I come in to collect my packages, the staff is welcoming, efficient, and eager to help.
A special thank you to Susan and Faelen! I recently had a couple of very large orders to pick up, and both of them went above and beyond to make sure everything was handled smoothly and easily loaded up. Their great attitude and top-notch customer service make a world of difference.
Highly recommended team—thank you all for making pickup so easy every time!”
“I went into Johnstone Supply today for some advice and small parts. Scott helped me. I couldn't have asked for better help. Scott knew every answer to every question I had. I would absolutely recommend people go here. Thank you, Scott and Johnstone Supply.”
“Quick, friendly service to clean and tune up my Meile vacuum. It works great now!! I thought about selling it for cheap online but decided to see if the tune up and cleaning would improve it's performance and I'm so glad I did! It's back to how it was when it was new. Plus they got out all the dog smell that used to blow out of it.
They have a good selection of high quality vacuums to purchase. Also accessories and things like filters and bags. Techs and customer service folks are friendly and answered all my questions about accessories and filters.
I appreciate how they are forthright, I brought in a friends vacuum for a new brush roll and tune up, the tech looked up the part before I left and was unable to order it because the vacuum was too old. So we decided not to do the tune up and suggest to my friend to get a new vacuum. Why tune up a vac without a functioning brush roll? I loved how they found out the part was unavailable before I paid for a tune up. That saved my friend money to put towards a new vac.
They charged me 20 dollars less than the quote to clean and tune up my Meile, plus buy a heap filter. Id rather be quoted over and pay less than underquoted and have to pay more. Also I was told 4-5 days but they were done with it the next day! That was helpful because I needed the vacuum asap for a move in clean.
Overall I highly recommend Al's if you're looking to buy a vacuum, accessories, or need your machine cleaned or tuned up.”