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“Simon, one of the employees here, is always very nice to me when I come to shop. He is so cute. Please give him a raise. Also has good selection of pokemon cards that are always in stock when I go.”
“I travel past west St. Paul location to go to this Bloomington location due to the service I receive here. Forever will. Special thanks to Brenda this time for taking care of a toolbox purchase issue I had.”
“I had two Pond Company guys out to Spring clean my pond today and am thrilled with their work. I have a natural pond wih a recirculating pump and an extensive bog rather than a filter and skimmer. Specifically, they back flushed the bog through it's centepede plumbing under the bog plantings and dislodged years worth of debri clogging it. The bog is flowing and cleaning better than ever and ready for some more plants. They took good care of my fish while they cleaned and left everything in great shape. I'll definitely have them back.”
“Came to purchase a discontinued part. They helped me to try and size a replacement part which was impossible. Then they gave me a referral where to purchase that discontinued part online. Much appreciated”
“Called the store and spoke to Mike, I was looking for a Toro part for my trimmer. Mike immediately found the part that I needed and had the part waiting for me at the service desk. And bonus was the price was cheaper than what I could find in on the Internet. Great job Mike!”
“Good prices and very fast shipping. I was able to buy a bigger and better made pump for a lower price than any of my local stores. Will go back to USA Tool Depot for ant other pump I may need in the future.”
“5/5 Stars – Outstanding Customer Support!
Living out in the country means I relying on shipping to city pickup locations, and this team makes the process completely seamless. Every time I come in to collect my packages, the staff is welcoming, efficient, and eager to help.
A special thank you to Susan and Faelen! I recently had a couple of very large orders to pick up, and both of them went above and beyond to make sure everything was handled smoothly and easily loaded up. Their great attitude and top-notch customer service make a world of difference.
Highly recommended team—thank you all for making pickup so easy every time!”
“I went into Johnstone Supply today for some advice and small parts. Scott helped me. I couldn't have asked for better help. Scott knew every answer to every question I had. I would absolutely recommend people go here. Thank you, Scott and Johnstone Supply.”
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“The staff here are extremely knowledgable and helpful! Especially if youre getting into a new category of wood craft. They are willing to spend time with you to walk you through just about anything. Worth the visit and hard to walk out of there without buying beautiful wood you couldn't seem to walk out of there without...LOL!”