Staff very friendly and helpful. Great experience for kids. A bit pricey in my opinion. They have quality product and have a very streamlined operation. You can tell a lot of thought has been put into these processes. We did the build a bear for our 2 year old grand daughter and had a 20% off coupon so that helped.
September 2023
Kelsi and the rest of the staff saved my butt when I messed up an online order. I was visiting from out of country and made an online order before my trip for pickup but I picked the wrong option for pickup in store. They remade my order the same day so I'd have it for my flight back home. Excellent customer service!
September 2023
Five stars for having some hard to find items in stock. If you are at Mall of America and are a BAB fan it is worth a look.
