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February 2024 by Ashley Charpentier
Some of the other reviews made me a bit nervous, but I didn't have any reason to be. I checked in at the kiosk which was pretty painless and straightforward. Within 3 minutes of checking in, she called me back and did my blood draw. I was in there for less than 10 minutes total. Super painless and the lady that helped me was friendly. I went around 9 AM on a Wednesday.
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February 2024 by R S
I had an appointment for routine blood work on a Friday afternoon. I arrived about 15 minutes early and was finished and out the door before my actual appointment time. The employee who assisted me was friendly and professional.
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January 2024 by Donald
Just got here at 11:36 AM the door is locked and it says we are at lunch. The hours are supposed to be 12 PM to 12:30 PM for lunch. It took me 30 minutes to get here now I'm gonna have to wait 45 minutes in my car???? Three customers plus the UPS guy just got locked out haha.
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January 2024 by Nancy Harris
Usually am able to get in and out for basic labs. Today, arrived 20 min before they close go lunch break. They were already closed! I'm not opposed to them taking a lunch break but they should abide by posted times.
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January 2024 by Terryl Anderson
Perfect location I haven't had any problems out of Bloomington those who have given them 3 or less need to be ashamed of themselves. Now Roseville is the worst so keep rocking it Bloomington
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December 2023 by terry ..
1. Bloomington location is the number one location 2. The staff is friendly professional 3. The type I care I received was caring compassionate I felt like family when they did my drug test. 4.i had a employment drug test done. So they deserve all five stars
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December 2023 by Monica Maurer
I took my son in for a walk-in appointment. I was worried based on older reviews but everything was great. The waiting room was clean and nice. The staff was friendly and we didn't have to wait very long.
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September 2023 by Adam Wilson
I visited here for a routine blood draw and the lobby check in was easy and quick, I was seen within 15 minutes as a walk in, and the staff were courteous and polite.I tried to call and find out if they took walk-ins but you can't determine that from the phone messages or website. But as I discovered they aren't doing appointments, it is only walk ins so that might help others who read this. I went at 9am on a weekday.
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August 2023 by Caleb Kahl
I am sympathetic to anyone in this industry, but if you have another option I would suggest using it.There wasn't anyone at the desk when arrived and all the check in kiosks were out of order, I was asked if I had an appointment and they rolled their eyes at me when I didn't, despite having tried to make an appointment online and attempting to call the location 3 times the day prior (just got a busy line and left voicemails).The lady who helped me seemed not to care what I had to say and was unable to answer almost all of my questions.They told me they couldn't administer one of my two tests despite my clinic having specifically checked to see if they could and it showing up in their system. The lady took my blood with almost no warning despite me stating that I had not eaten that day (luckily I don't have an issue with this).I was told I would receive my results in 3 days and did not receive them, sent a support ticket in online and attempted to call 5 more times with no answer just to try and get an update on my results.Like I said I would just avoid it if you can.
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August 2023 by Timothy Bender (TBenderMMA)
I've been here a few times for a blood test. I always go between 7am-9am and have been in and out in under 10 minutes each visit.The guy that helped me today was the best one I've had so far.
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August 2023 by andrea bartling
after reading the reviews i was a little apprehensive to come here but didn't have much choice thanks to my insurance. thankfully i had a positive experience! was able to check in at the kiosk, waited about 5 minutes, guy that drew my blood was friendly and professional, and i was on my way. the only annoying thing was no public restroom, but whatever. overall the lab was totally fine.
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July 2023 by Jennifer Blazek
I was scared by the bad reviews, but I was in and out in literally six minutes flat. Check in at the kiosk was simple. There was no one else waiting. My collector Tracina was super efficient and very kind. Overall a very positive experience.
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July 2023 by Mike Lintner
I came here two days ago at 3:35 and the door was locked. Now I am here two days later at 11:35 AM and the door is locked. There is staff going in and out of the building. I have used them three times before and the service is fine when they are open. It takes me 30 minutes one way to get here so I have now spent 2 hours in the car and it's not even open? I'm so confused. Can you please post the real hours. Thanks
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July 2023 by Randy Khamvongsa
Came here on a Friday at 7:00am for a walk in Pre Employment Drug screen. I was the 3rd person to check in. I was out by 7:30 after everything was done. I’m very happy happy with the efficiency and competency of the staff.
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June 2023 by bentleybusa
Had an appointment for 8:45 arrived at 8:30 and waited five minutes to be seen. The lady that drew my blood was very professional and polite. She did an excellent job and the entire process took less than ten minutes. See you again in six months for my next draw.
