REI is a beloved outdoor gear store known for its high-quality products and enthusiastic commitment to outdoor adventures. Customers appreciate the knowledgeable and helpful staff who provide quick service and clear explanations. The store offers a wide range of clothes and equipment, including their award-winning in-house brand. Many reviews highlight exceptional employees who go above and beyond to assist shoppers, whether by helping them find the right sizes or giving useful advice on gear selection. Customers also enjoy the welcoming atmosphere and friendly interactions at checkout, where they are reminded of co-op credits and offered valuable membership options. Overall, REI is praised for its excellent customer service, great product selection, and a supportive environment for both new and seasoned outdoor enthusiasts.
Rei is always great. Love there products, clothing, shoe choices for hikingbare awesome amount of choices. Just so much better going to store like this. Rather than on line
June 2026
They didn't have the size of pants I was looking for, but the people I spoke with at the store were very helpful, especially Jill.
May 2026
I love this place. Always happy to find some decent clearance items too. I'm sad to see they no longer carry the wool merino wool underwear anymore though. The staff is extremely helpful here; today Thomas was a fantastic assistance.