-
November 2023 by Kay Smith-Underwood
The products are nice at times. The staff is low quality. Their attitudes are not good & I over heard two employees speaking very negatively about another employee. The management is nasty, specifically the manager Ashley (I overheard her name from another employee calling her). Good luck to people that work here.
-
November 2023 by Ilianna
Employees are a bunch of lousy girls that don't know their policies. Went in and bought a pair of wings for Halloween while at check out I asked the associate what the return policy on these were she said they were returnable. I ended up not even using/opening them so I came in 2 days later to return and a separate girl working told me she would not return them because they were an accessory final sale. They should rlly compensate for their associates stupidity and lousy service. Not a good look and I don't recommend this place.
-
October 2023 by Ilianna L.
Employees are a bunch of lousy girls that don't know their policies. Went in and bought a pair of wings for Halloween while at check out I asked the associate what the return policy on these were she said they were returnable. I ended up not even using/opening them so I came in 2 days later to return and a separate girl working told me she would not return them because they were an accessory final sale. They should rlly compensate for their associates stupidity and lousy service. Not a good look and I don't recommend this place.
-
October 2023 by Maricela Paramo Reyes
It doesn’t only smell bad in there but the employees are rude and on their phones instead of managing dressing rooms or helping check out people. Avoid coming here
-
September 2023 by Tasha Simmons
Someone needs too run the dressing rooms. They let people stay in them as long as they need too. Thats not ok. Should be 10 minutes per person. Management doesn't even check on the rooms or the people! Absolutely ridiculous
-
August 2023 by Steph Klassen
Very friendly staff. Great clothing for good prices! Found the perfect dress for a party!
-
August 2023 by Salem Adkins
Had a particularly negative experience with one member of the customer service team. Extremely rude and dishonest about the the return policy.
-
July 2023 by Kaviyon Lane
The staff here sucks I was racially profiled with my little sister by the staff that was horrible experience my 14 year old sister left the store in tears after realizing what happened they need to do a FULL cleanse of the staff if I could give them 0 stars I would because the treatment we received was absolutely DISGUSTING
-
May 2023 by Aileen Aragon
Horrible management and horrible customer service. While they do have cute products, every time I go to Windsor I get reminded why I do not want to spend my $ there. Owners need to invest in new staff and a new hiring process.
-
May 2023 by jaeda bucher
employees should lowkey just quit and die or something idk they all sucked and they’re so rude they deserve nothing but the worst.
-
December 2022 by Loulou Vang (Yuki)
Just wasn't welcoming, just lots of eye judging.
-
December 2022 by K
They desperately need to use the space better but that is what it is. The layout of where items are makes no sense. The line can go out the door which then blocks the door. There's lines for the 4 or 5 dressing rooms without limits on the number of items so you end up waiting 10+ for a room while teenage girls try on 15 different dresses. Also short staffed so good luck getting assistance. They were nice tho.
-
December 2022 by Katie Odushkin
They have lots of cute styles, but the store seems pretty cramped. The employees were really helpful, understaffed but they were polite. The fitting room floors were covered in sparkles and I don’t know if they will ever come out of my socks but other than that the rooms were clean and well maintained (nothing fancy tho). Overall, I had an acceptable experience and found what I was looking for!
-
October 2022 by Elizabeth Sombai
The store in MOA actually opens at 11:00 am not 10:00 am. Please update your store time instead of having your customers waitil an whole hour. I have purchase online and the qualities of the clothes were good. I am only giving 3 stars because of the wrong time on their website.
-
October 2022 by Telsie Paradise
The store in MOA actually opens at 11:00 am not 10:00 am. Please update your store time instead of having your customers waitil an whole hour. I have purchase online and the qualities of the clothes were good. I am only giving 3 stars because of the wrong time on their website.