“We broke a window at the cabin on a Friday night. We phoned in the dimensions of glass that we needed, and they had it ready to be picked up at 6:45. Couldn't have been easier. Great service at a reasonable price, too.”
“Checked the website prior to visiting the store and knew they had what I was looking for. Cool store to check out all the different tools available! Found more than I needed! Friendly general manager too!”
“Jo H. came on time and did a great job! He went above and beyond and was a nice gentleman. He apologized for us having to wait for 5 MONTHS for service although it is not his fault. I have been with Sears for more than 45 years and have never had such bad service. All of my appliances have come from Sears through out my life. We have had to put out $450.00 at the laundromat, plus 5 months of warranty payments for no service. That is almost $800.00 plus the aggravation of hauling heavy laundry back and forth at almost 80 years old.”
“We picked out carpet and then they had someone come out within a couple days to measure our rooms. We would be able to have carpet installed within 2 weeks. Such great service and instant help.”
“Went to Walmart for part for our broken compressor-didn’t have it. Went to Home Depot and TT Katie. She’s been at HD for 9 yrs and has all these awards on her bib! She walks us to the compressor parts area and doesn’t have what we need. She says “maybe someone in rental can help us “. Walks us to rental and Bela is there to save the day.! They both love their jobs and Bella had just as many awards on his bib! He took our part in back with 3 others and fixed it for us.
My hubby and I are so greatful for going out of your way to help us. We will always come back to HD in Baxter.
If there was a 10 star to give you two you’d get it from us!”
“They got just about everything in this little side road store. They have a couple gas pumps which make it the closest gas station to the cabin. Nice fellas there. Thanks! Definitely will be back every time we go to the cabin, I am sure.”