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April 2024 by Jennifer Fremling
Wonderful experience with PODS, the driver's were so kind and made sure they got a hold of me to inform me of timing. They took great care picking up the pod with my items inside and everything was in perfect condition! Highly recommend!
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March 2024 by David Hickok
Second move, in which I used PODS, I have been well satisfied both times.
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January 2024 by Erin Hopkins
Great experience, great value.
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November 2023 by Laurie D.
Do not rent a POD! Worst customer service! We were given a quote on line, paid and found that the quote given was not what we were charged. They inflated their charges by over $100! POD was delivered and not placed exactly where we had stated. We called, they came out repositioned the POD and charged us $116 for them to reposition it - which they never disclosed plus it was their mistake! They are awful!!!!!!!! They deserve the worst rating and not even a star!!!!
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October 2023 by Tom McCoy
Love the convience
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October 2023 by Vince McDonald
MADE MY MOVE EASIER
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October 2023 by Dan Ireland
I already did didn't I????
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October 2023 by Angie Croteau
Communication given to me prior to drop off was different than when I called a few days after drop off. Would not recommend.
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October 2023 by Bob H.
Did not get my military discount their service was erratic phone. Ladies almost inderstandable laanguage was a barrier they screwed up too many times i even eent to the aurora colorado warehouse to help straiten it out but in the end no military discount on a ten thousand dollar move the gn crooks
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September 2023 by J E
Used pods in our move..it was easy and the drivers were very courteous and friendly...they did a good job storing our items and delu ered when promised...I would use again in my next move.
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September 2023 by Kelly Ann
When getting PODS picked up once full or emptied- was not able to choose pick up time and days were limited. Upon arrival to fill the container, I didn't have the container for 24 hours before they wanted to pick it up, but it wasn't ready and then it was very hard to get in contact with the company and driver to see if time could be changed (needed it picked up that day as I closed on my house). Upon picking up the emptied container a few months later- the dates were limited to when it could be picked up (7 days later).
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September 2023 by Rodney E.
I'll file the insurance again as PODS instructed in response to my Yelp review. But this isn't just about insurance. The PODS contract is anti-customer regarding RODENTS, even when the PODS location carries the infestation. In my case the rodents attacked the POD while it was 'secured' at a PODS facility. Paragraph 5 of the PODS contract clearly violates the 'you break it you fixit' fairness rule. The contract transfers all of the RODENT risk to the customer, regardless of the pod location and even if RODENTS from Pods's facilities attacked your items while they were stored at the PODS facility. You could say it's the perfect business model, the customer pays the money, buys the insurance and still assumes all the RODENT risk. I paid PODS thousands and lost thousands in merchandise. Had I not packed well, I would have lost thousands more.
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August 2023 by Bob Bunn
The PODs unit made it easy to move my smaller stuff on my time. It helped show our house during our listing and made the move a lot easier.
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July 2023 by Robyn Dochterman
We needed to store furniture during new carpet installation and settled on PODS to store it onsite. They came when they said, were pleasant and professional, and removed the POD when they said they would. Can't ask for more than that!
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June 2023 by Jennifer Prichard
Great experience in communication with the delivery drivers for drop off and pick up. Pod was very clean and when we received our items back, our items were still in good shape.*Several issues with billing/charges and not being able to talk with anyone who could actually help. We were assigned a 'manager' and they closed our case without contacting us.After a month of trying to get our answers, run around and lots of frustration, we filed a claim with the Better Business Bureau. It took filing a claim with the BBB to get this company to finally call us and see how they could be done with us. Very poor.