Smith Nielsen Automotive is a highly regarded auto repair shop known for its fair pricing, excellent customer service, and quality parts. Customers appreciate the shop for consistently providing the best estimates compared to other local businesses. Many have returned for multiple services, citing quick turnaround times and reliable repairs. The team at Smith Nielsen, especially Derek, receives praise for being friendly, informative, and not pushy. They take the time to explain repairs in detail, ensuring that customers understand what needs to be done. This transparency has earned the trust of clients who have previously had negative experiences at other shops. One customer shared a story about how Smith Nielsen diagnosed a complicated issue that other mechanics failed to identify. They provided a reasonable solution and had the vehicle running smoothly again in just a few days. Overall, Smith Nielsen Automotive is recognized as a trustworthy option for vehicle repairs. Customers feel at ease knowing they are treated with care and respect, and many are grateful for the positive experiences that turn stressful situations into manageable ones. This shop stands out as a reliable choice for anyone in need of auto repair services.
I called five shops for estimates. Smith Nielsen had the best price, so my husband and I took our car there. We were so pleased with their customer service, pricing, and parts quality that we left our van there to have work done on it the next day too.
September 2025
Have had our vehicle here multiple times. Always priced fair and they work quick—always get it back when they say it will be ready.
September 2024
Derek is awesome to work with. Very fair and honest. They are not pushy , only informative. Thank you for the repairs done on the truck!
