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March 2024 by John Schreiber
Very friendly and professional. The work was done well and I would return to this store.
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March 2024 by Jessica Lutz
This place is a joke! They called me 4:17pm on a Saturday and said my car was ready for pick up. I dropped it off Friday afternoon and they told my car should be finished before they closed. If not they said Saturday morning. I got a ride there and arrived at 5:30pm. They close at 6pm. Nobody was there and the doors were locked. Sunday morning they open at 8am which I again arrived at 8:30am and nobody was there and the doors were locked. I missed my appointment at 9am and am still without my car. Super pissed off.
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February 2024 by T Y
My first time experience was awesome. Jonathan took the time to explain and breakdown everything that I needed to know and was honest and didn't take advantage. Was very helpful and knowledgeable.
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February 2024 by Linet Nyaata
I walk in several times and they always try hard to give me a solution to the problem I present them. I mostly rely on tireplus crew when my car emergency arises than other car shops.Totally satisfied with their services. I recommend anyone who needs reliable car service to visit tireplus
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February 2024 by K. Olson
I had an issue with my fuel pump which was replaced at this location about 7 months ago. They got me in quickly, replaced the part under warranty, and didn't charge me for it at all. It's pretty rare these days to be treated respectfully right out of the gate at a mechanic shop, and I am very happy with how they handled the issue.
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February 2024 by Rakim McKinley
STAY AWAY FROM THIS PLACE!!I was referred to them a few years back by my mechanic. A guy named Jessie used to be a manager here, but he left at some point. I called on Monday of last week because my check engine light came on. I had done some research so I had a pretty good idea of what the problem was. I dropped my car off on Tuesday, they identified the problem Wednesday morning and said my car would be ready Wednesday evening. I received no call on Wednesday. No call Thursday morning. I called Thursday and they said that my car will be ready later that evening. I received no call Thursday night. Finally, I had enough and drove up there on Friday to see what was going on with my vehicle that was supposed to be ready on Wednesday. I get there and they tell me that my car isn't starting and they ordered parts on Thursday. This is news to me at this point. My car was starting just fine prior to bringing it to them. They said they replaced the fuse and should be ready Friday evening. I received no call. I call Saturday morning and they told me that my engine is flooded!!! John had the nerve to tell me "If you want to tow it to the dealership then be my guess. I cant have you calling me every 5 minutes." I was PISSED!! After they did nothing but destroy my vehicle, I still payed them $900 to get my car back. They quoted me $3700 to replace my turbo. I brought it somewhere else and they said ABSOLUTELY nothing is wrong with my turbo. It was the PCV valve that is under the valve cover. Tires plus was too lazy to check that so they said it was the turbo. Imagine paying $3700 dollars and you still have the same issue. NEVER WILL I EVER COME HERE AGAIN!!!!
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December 2023 by Lola F Jones
Doesn't matter how busy they get, as long as you make an appointment and communicate with them they will definitely deliver. I will only go to this location they always provide professionalism and honesty and integrity.
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December 2023 by Phillip Regnier
I made two different appointments with tires plus in Brooklyn Park. Both times I went over there to keep my appointment, but they said they had more important work to do and I was not in the system. If I could give them a zero star, I would do that.
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May 2023 by John Herring
I booked an appointment for 4 I got the tire plus at 3:45 at 5 my car still hadn't been seen and this is for AC check up then at 5 to tell me my car would not be serviced big waste of time I would not recommend them to anybody
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May 2023 by Jason Hansen
Knew exactly what I needed and went through all options never pushing me to buy. Was very helpful.
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May 2023 by Kirsten Linart
I needed a tire on my rental truck. They ordered the one I needed, and had it ready to rock the day it came in. A meeting I was in ran late, and I wasn't able to pick it up by the time they closed and I NEEDED that tire. Johnathan was so helpful and kind and said he would still be there for a while after they closed. He allowed me to come and pick it, and helped me out to my car with it. His kindness and willingness to go the extra mile to provide excellent customer service really left a great impression on me, and I hope Tires Plus realizes what a great asset to their team he is.Thank you Johnathan, and the rest of the team at Brooklyn Park, Tires PlusKirsten L
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April 2023 by Jennifer McElroy
My Service Advisir Jesse and the mechanic that worked on my Jeep were absolutely amazing! Fin8sh before said time and the mechanic notice one of my D rings was loosevand fell off and he told me and put it back on for me! Both of them are definately an asset to the company and should get a raise!!! I hope I get them everytime I go in! Place was clean and prices are average like anywhere else and they had coffee!!!
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March 2023 by Paulette Hunter
The guy was really nice to put air on my tires for me. That's all needed!
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March 2023 by Jim Piersol
Overpriced tires and it takes a week to schedule in service.
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January 2023 by Layee Sanoe
The person working at the front desk named Paul was very disrespectful when talking to me. He spoke to me in a rude and descending way, and he was very cheeky. I also watched him do the same to other customers while I was there. I was not surprised when I later saw another negative review on here about his behavior. Jesse was helpful and respectful when I interacted with him when I picked up my car.Service: Tires
