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February 2024 by Keo Phanthavong
Horrible customer service. Waited 15 minutes to get help before I was told they didn't have it in stock. I asked if any other stores carried it and I was told no one has it. How the hell would you know if you didn't even check it!!! No wonder Best Buy's not doing well.
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February 2024 by Tim Bouldin
Love that they still have the drop off of old equipment.
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February 2024 by Spencer
Great store with awesome selection and helpful employees
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January 2024 by Jonathan Brooks
I've only been here once on a weekday evening, but first impression is that this is little more than a glorified pick-up center. It's relatively tiny, don't expect much selection. Also don't expect anyone to be at a checkout register for a while, as they've combined them with the service desk.
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January 2024 by Jeff Kodada
Excellent service overall a wonderful experience thank you again Best buy
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January 2024 by Timothy Gayles
Customer service was very poor
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January 2024 by Pamelia Tyler
There was no staff to help us. They were all just standing around. They didn't know their product. Would not go back to the burnsville bestbuy
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January 2024 by Twyla Love
took awhile to get someone to check out
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January 2024 by J P
Good customer service. This store does need more higher-end products and generally wider selection. Would love to see e-bikes here. Plenty of space for a fleet of test demo bikes or a gaming experience zone.
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January 2024 by trey
Horrible experience went in for a gift exchange was told I was going to be able to do in store credit after I sign up for a credit card and wait 2 days absolutely a lie and waste of time! Please honor your exchange policy!
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January 2024 by Brandon McKinney
Great customer service. Very clean store with pleasant staff. Just very helpful.
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December 2023 by John Siebenahler
Not much in this store
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December 2023 by Dennis Brletich
I go here when I need something for computerHaven't failed me yet
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December 2023 by Ana Ibanez
Excelente customer service
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November 2023 by Josy Guadarrama
Josh Phinney was INCREDIBLE. I was a little worried at first because the first representative did not know what she was doing. I'm so glad Josh stepped in and finished the process so smoothly. He's extremely educated, patient, and kind. Give that man a raise!
