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“Lisa Sheppard just helped me open a personal line of credit—wow! Incredible customer service. She got it done quickly, professionally, and kept me informed every step of the way (such a rarity these days). I was extremely pleased with the whole experience. Thanks again, Lisa!”
“Alex was very knowledgeable, pleasant and kind. He provided service with a smile and is certainly an asset to Topline Credit Union.
Tom has been one of my favorite bankers since I started coming to this TopLine Financial Credit Union location. I always get a nice smile and great customer service every time. Tom is very patient and knowledgeable. I have seen many customers come in while I'm there and call him by name!!! That says a lot. We trust him to always do his best!!!”
“I had an incredible experience getting an auto loan with Grecia. From start to finish, the process was seamless. Grecia was incredibly knowledgeable and helped me secure a fantastic rate. Highly recommend them for any banking needs!
-Isaac”
9AM - 5:30PM
3300 Central Park Commons Dr, Eagan
Credit Unions
“Robert Madolimov at the Eagan, MN location helped me with a problem I’ve been having with Xfinity Mobile for over two years. Thanks to his efforts, I had five months worth of fraudulent withdrawals returned to my account. I am beyond grateful to Rob and to Genisys.”
“JoLee McDevitt at TruStone Mortgage in Lakeville is an absolute rock star!
After experiencing challenges and concerns with a different mortgage loan officer, we made the decision to switch to JoLee just three weeks before closing. From our very first conversation, she brought a sense of calm, confidence, and professionalism that completely changed the experience.
JoLee removed the stress from the process, kept us informed every step of the way, and moved incredibly quickly. We received approval within a week and were clear to close just a few days later, allowing us to meet our closing date without any issues.
As an added bonus, JoLee secured us a lower interest rate, saving us money on our monthly payment, and even found ways to reduce our closing costs. Another benefit we appreciated is that our loan stays with TruStone and isn't sold off to another lender.
If you're looking for a mortgage professional who is knowledgeable, responsive, efficient, and truly cares about her clients, I highly recommend JoLee McDevitt and the team at TruStone Mortgage.”
“After my friend and member of decades died, I had many challenging moments with the credit union. So different from the exceptional service they gave him for decades.
Rep Jonica and her co-worker (forget his name) took me to the finish line. She so deserves her recent promotion!”
“I worked with Wings not only to refinance my auto loan but to purchase my new home. They were so amazing and helpful during the entire process!! Everyone was professional and courteous and treated me like a friend!! I just received the most amazing gift from them, welcoming me to my new home!! Their customer service and customer appreciation is something rarely seen anymore!! I am so grateful that I was referred to them and am now going to switch all my banking to them as well!! I have been with my current bank for 30 years and never get the type of service I have gotten from the employees at Wings!!
THANK YOU WINGS!!!”
“Visited this location for the first time this weekend. Being a new customer, I was very impressed by the customer service and the tellers is going out of their way to help me find a solution to my banking needs.”
“December 11th I purchased a vehicle financing through City and County Credit union. The dealership was about 45 minutes from where I live and the EAGAN branch was the closest to the dealership. I had to go to that branch to pick up the check for the dealership. I was not familiar with the process. JASMINE was the teller that assisted me at the branch. She posses extraordinary people skills!! She was attentive and helpful. She did not have much experience with this type of transaction either but did not display any lack of knowledge . Her attitude was I WILL FIGURE THIS OUT FOR YOU...AND SHE CAME THOUGH!!!!...I was there for about an hour to complete the transaction and I watched her assist other customers with the same smile and professionalism. I did not get her last initial but she is early to mid 20's KUDOS to JASMINE . A great asset to CCU!!!!!”
“Jenna Williams, who is new employee with you, is an excellent member representative. I arrived at the bank around 4:35. I was trying to take a loan out against my credit card. After numerous phone calls to your health center and help from the staff within, 45 minutes later, she figured it out for me. She never once complained about how long it was taking or that it was past closing time. She is The type of employee you want to have be part of your business and representing you. Her kindness and patience were greatly appreciated!”
“Laura at the Wings location in Lakeville was an absolute pleasure to work with. She explained all of our options thoroughly and gave us all of the information clearly. I would highly recommend seeing Laura Welch for any financial needs.”
“Always feel welcome. Being close to 81 has caused me to be
more reliant on the people who provide me services. Wings is a safe and trusted part of my life.”
“I love this credit union. The staff is always friendly, understanding, and helpful. They're my 3rd banking institution and 2nd credit union (used to be at a big chain) and I have yet to have an issue. I've been with them almost 7 years, moved further away from all their locations, but absolutely will not leave.”
“I prefer this little Credit Union over the big one on Lyndale…the head bank clerk is very rude. Where as the clerks at this smaller one are young and easy to talk to.”
“I have worked with a Wonderful Man, who has helped me Many,Many times at Wings in Edina. He is Amazing!!! He is easy to talk with and Never gives up if I can't seem to tell him what I need. His NAME is ALDAIR
Please let him know that he is VERY GOOD at his JOB. Thank you”
“It has been a pleasure working with your team. I sincerely appreciate the excellent customer service provided. The staff's extensive knowledge is particularly valuable to me when conducting financial transactions.”
“I wanted to take a moment to recognize the exceptional service I received from Kayla at Expedition Credit Union. She has been absolutely outstanding in helping me navigate investment options with confidence. She was knowledgeable, professional, and patient with me and did an outstanding job of following up. She took the time to answer all my questions and explain everything clearly. What impressed me the most was her personal care throughout the process.
Thank you, Kayla, for your outstanding service and dedication!”
9AM - 5PM
1460 Yankee Doodle Rd, Eagan
Credit Unions
“When my life was turned up side down and I was just a big mess.they never turned there back on me.. and there is a lady that works at there eager office! ...is nothing short of angel.. and I say think you very very very much for everything you've done for me. Reginald c Sutherlin”
“Thank you Diana at the France Avenue office for directly helping me get my tax documents I needed for my many accounts at SharePoint. I’ve had both personal and business accounts for 25 years since it was StarChoice and grateful that the same staff are still there to help now as SharePoint.”
9AM - 5PM
9741 Lyndale Ave S, Bloomington
Credit Unions
“I always have the BEST experience with Building Trades Credit Union. They have been my bank for practically my whole teenage life until now (about 10+ years now). Applying for a loan is easy and stress free. Everyone from the bank tellers to the loan specialists are extremely caring and professional. I look forwarding to many more years with BTCU!”
“Henry is the best bank teller ever! He’s so efficient and nice and sweet and patient! And he pays attention to detail!!
I’d wait in line just to do my banking business with him!!”
“I have been really pleased with my MY CU. New car loan easily approved with a good rate. Credit Card approved with good rate and limit. They were actually going to give me a higher limit but I kept it a little lower than what they offered. The only negative thing I have to say is I was disappointed in the new system roll over. A lot of issues, but will remain a loyal customer.”
“If you need a boat loan or a car loan, Amy Varner is a total pro and SO appreciated. She's proactive, she's informative, she's responsive. These are not universal characteristics these days and she's got them all! Thank you so much for your help with everything!”
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“Andrea was such a helpful, knowledgable professional to work with on our line of credit. She made the whole experience smooth with her explicit instructions and support. We could not be happier!”