Laundry in Burnsville, MN

“Super reasonable prices and friendly service! Will be going here from now on!
One note for the owners - you should educate your burnsville staff on the drycleaning process. I had a few questions regarding drycleaning (my first time drycleaning something) and the staff member did not know anything about dry cleaning. We googled the questions together lol”

“Very clean, well lit and feels safe. Did a great job washing my big bulky items. One negative was that the website states it takes credit cards, but does not say there is an additional 3% fee- it was a surprise. I will still return but just bring cash.”

“I wouldn’t recommend coming to this laundromat. I’m not sure if I spoke to the owner or an employee, but she was a tall white woman with grey-blonde hair and a very masculine demeanor. She was extremely rude for no reason.
I came with my client to do laundry—my client comes here often—but she only had $7 in her account. The machine cost $7, but we didn’t know you need at least $10 in your account to use it. The worker approached my client in a rude, condescending tone to tell her this. When I politely explained that I understood and would help my client figure it out, she told me to be quiet because she “knows about the washer machines” and I don’t. I’m sure she does—I’d hope so—but knowing machines and knowing manners are two different things.
Long story short: she may know a lot about washer machines, but she doesn’t seem to know much about customer service. She was unhelpful, rude, and belittled both me and my client multiple times. Perhaps some retraining is in order—not on the machines, but on basic respect and customer service.”