The Verizon store in Burnsville provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an in-store appointment online, or place orders for in-store pickup, free two-day shipping, express locker retrieval, or same-day delivery where available. Multiple reviews highlight exceptional and patient service from the staff. Associates are frequently described as great, helpful, amazing, extremely patient, friendly, and offering premiere customer service. Specific accounts note employees who were easy to understand, gave great advice, and made processes smooth. Staff members are commended for going above and beyond, jumping through hoops to resolve technical issues and activation conflicts with long phone calls, remaining cool and collected even in difficult situations. Managers and specialists are noted for being firm but polite when handling delays, demonstrating ridiculous patience with challenging requests. These positive experiences lead customers to state they will return and recommend the site to others for mobile or internet service.
Mason was great. Great customer service, and very informative. Thank you
July 2024
Granite Unlimited Inc. trusts Verizon for all our communication needs. Their reliable network, excellent customer service, and cutting-edge technology keep us connected and efficient. Highly recommended!
June 2024
Amin was great. We had to wait a bit, but that’s ok. Amin was easy to understand and gave us great advice. We will look him up next time