Grady's Ace Hardware is a local store known for its friendly, helpful, and knowledgeable staff. Customers appreciate the personal service and expert advice they receive, making it a valuable resource for home improvement projects. Many reviews highlight the team's willingness to assist, with one customer noting how helpful an employee was during a recent painting project. The store also features a clearance section with various items ranging from tools to equipment rentals, which customers find appealing. However, some reviews express concerns about the cleanliness and organization of the store. Issues like messy shelves, inventory shortages, and poorly maintained facilities have been noted, leading some customers to prefer larger chain stores. Despite these criticisms, many hope for improvements, recognizing the importance of local hardware stores like Grady's in the community. Overall, Grady’s Ace Hardware is appreciated for its customer service, though it faces challenges in maintaining store appearance and inventory management.
I got some great deals there along with great service.
March 2026
Good place to get odds and ends for DIY projects with friendly staff.
March 2026
Nice and conveniently close to my home but staff is very unfriendly. Acting like my questions were an inconvenience to them. I love to shop and support small businesses but hard at this location