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“I had a fantastic experience here! I originally bought a water filter at Lowe's, but they didn’t even carry the replacement O-ring for the unit they sold me. I stopped into LeVahn Brothers, and an incredibly helpful employee took me straight to the right section. He perfectly matched my O-ring and even applied silicone grease to make sure it fit smoothly. The part worked perfectly! This isn't my first positive experience here. No matter how much you spend, the staff always treats you with total respect and shares their incredible knowledge. Highly recommend supporting this local business!”
“Fantastic!! They were super helpful, and very friendly! I needed a few stainless machine screws and they had exactly what I needed. In and out in less than 5 mins.”
“I'm writing this review as I'm being checked out. I want to commend Sabrina and Brent for their excellent customer service!
I'm completely new to welding and am starting school this semester and they answered all my questions (there were many) and helped me find all the necessary items for my classes.
I'm confident that, with their assistance, I'll have everything I need for a successful welding semester!
Would definitely recommend!
Thanks again Sabrina and Brent!”
“Need something specific? Need it quick? The staff waiting as you enter the store will help you find what you need. Yes, I go to the big-box stores, but when I need to be sure they'll have it, I visit Ace. Their hardware section is much more complete. When others are out of stock, I've found it here.”
“This is much like the old fashioned hardware store. The aisles are much closer together than a big box store. They are packing a huge amount of products and services into a smaller area. Their employees are very knowledgeable and helpful. The part I like best is that I can walk into the store with a bolt or screw and I can get help finding the exact match. Then I can just buy as many as I need, rather than a whole box.”
“Don't go there thinking you can find a tube of caulk or a wax ring for a toilet. It's not actually a hardware store. The woman at the front desk was very kind and helpful.”
“I have a love/hate thing going on with this Home Depot. This has been my main Home Depot shopping location since 1999--15 years. I have a lot of experience at this place. So my credentials are good. I like the fact that this store is never super busy. So it's easy to get in & out. I also know where almost everything is located. Don't make any Special Orders or get any At Home Services unless you want to get screwed up and screwed over. It's also frequently hard to find someone for customer service. And when you DO find them, they don't know anything. On the other hand, there are a few employees who have been here for over 10 years and that are SUPER knowledgeable. I always try to find these people when I have a question. Of course, these are normal people that take breaks and that have days off--so I can't always find them when I really need them. Overall...good with limitations. Come here for what they do best: Buy what's on the shelves, and don't ask any questions or place any orders unless you want headaches. -Daddy Maxx Retro”
“Bought a laundry tub faucet online and tried to install it, but it did not fit the copper water lines which fit my current one. Tried to return it, but it was past the 90 day return period. Lowes refused to take a brand new item back as it was past the 90 days. No offer of store credit. All they would have had to do was give me store credit which would retain me as a customer and put the item back on the shelf. Given their refusal, I will never shop at Lowes again. Never believed it would not fit and should have known about the 90 return period, but stores who really want your business will do things to keep you as a customer. Not Lowes. Again, will never go back!!
Lowes responded, as you can see, and I called their customer service number. They changed the return time frame on this one item to one year. I went into Lowes and told them I tried to return the faucet and was told I could not. I showed them the review and that customer service changed the timeframe from 3 months to one year. They took my item back! I told them that they saved a customer and that I will be back to their store in the future. I will just be very careful about their return policy timeframe. Thank you Lowes for the your understanding and one time change on your return policy! The star rating went from 1 to 5.”
“Lou with Gardening was extremely helpful and resourceful in helping me find a solution for attaching a pressure washer to my home hose--especially when it didn't fit with 8 different hoses. His customer service was amazing and showcases the great customer service of this location!”
“I was looking for a cheap durable rake, this one telescopes and sometimes it loosens on its own while your taking. Its cheaper than home depot, and worked great for raking peanut shells into a pile on my front lawn. I filled a 13 gallon garbage bag full of peanut shells. The rake does have 2 spots of plastic sorta wells on it that appear to be slots for putting screws thru to make the Assembly more durable i think. I could be wrong though. Still a big width tined rake for under 10 bucks he'll yeah. I had to rake up the peanuts because it was quite frankly an eye sore. Here's a photo of the rake I still havent put any screws thru the spots I suspect are for increasing longevity of the assembled pieces.”
“They had the tools I needed on hand, which made me quite happy.. It did take some time to find someone to unlock the cable securing the tool set I wanted; but eventually we got it.”
“Highly recommend you stop! I heard from my friend that the sandwiches are good. She wasn't wrong. The chicken bacon ranch was delicious! It was nice sized with a good handfull of kettle chips. Try the blackberry carmel smoothie, you will want another one! It has the perfect amount of sweet and sour. Thank you for the great lunch!”
“The best part about any home town hardware store is the ability to buy a single nut, bolt, or screw. This place is that kind of store. You also will find the staff friendly and very quick to offer help. Great place.”
“Needed a nail gun for a house project and the guy there walked me through how to use it and was genuine in wanting me to succeed at my odd job at home. Appreciate the customer service and knowledge.”
“I probably go to Home Depot more than I go to the grocery store it's my home away from home they have everything I need for hobbies ,fixing up the house ,the yard, the car and too many things that you may not need but you just want”
“Jason with customer service and Max in management were SUPER helpful in assisting the purchase and delivery of our mower!They went above and beyond in service and support,Highly recommend the Coon Rapids Home Depot location for any home improvement or shopping! Best customer service!”
“I was looking at security flood lights and an employee stopped to ask if I had any questions, which was great because a lot of times you have to hunt down employees to get help.”
“We had a great experience with the Home Depot flooring department! We layed carpet in our entire house. The guy came out and measured, talked to me about his recommendations, and was on his way again. I decided to go in to pay instead of online (pay before the installation) so nothing got miscommunicated. You can do either option. The 3rd party installation guys were prompt and professional. I didnt even know Home Dept did carpeting until someone referred them to me. Word of mouth is powerful, so now its my turn. Home Depot is a quick, easy and affordable place to get carpet installed!”
“Good evening, I just wanted to acknowledge an amazing experience I had working with Chad at this store. He was the most kind and helpful person I have EVER dealt with any any Lowe’s, Home Depot, Menards etc.
As a construction business owner I am constantly in different stores buying materials. And I rarely ever leave reviews of any kind. Chad came up to me in the flooring area and offered to check me out at his register. I told him I had to go to the front and he offered to push my cart up as well as ring me up. After that, he offered to help me load my materials in my car.
Whatever you do, please keep Chad around! I will definitely shop at Lowe’s more often because of people like him. Someone higher up that than the store manager please acknowledge Chad for going above and beyond what any employee has Ever done for me. Thank you.
-Ace Restoration”
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“I dropped off my sputtering and backfiring snowblower with them, and they had it fixed for me the very next day! Just in time for a huge snowstorm! They saved my life! Snowblower now runs like a champ. We’ll go back again.”