Bicycle Shops near Champlin, MN

“The guy who helped me was super nice! I didn’t catch his name unfortunately but he was very helpful! I use an e-bike, but the helmet I was using was also my helmet from when I was like 13. Didn’t even have the colored plastic glued on the top anymore. Definitely not the best option for an e-bike as an adult. So I went to buy a new one and this guy was very helpful in finding me a proper adult helmet within a decent price range. When I checked out, he offered to toss the box for me so I could wear the helmet home. Even clipped the plastic tag off for me! So nice!

10/10 customer service :D”

“After years of riding a fun but temperamental old tandem, we decided to build a bike with all the features we wished we had. Twin Cities Tandems has an impressive array of tandem brands and models. After a few test rides, we were able to zero in on exactly what we wanted to build. Steve did a terrific job creating the Co-Motion tandem of our dreams. He also made a number of wise suggestions that helped us build a terrific tandem. Our only regret is we should have done this sooner!”

“Came here after having a horrible experience at Gear West in Long Lake. Mac approached my wife and I the second we entered and was nothing but helpful. Mac helped both me and my wife get setup with ski boots, skis, bindings and poles. Mac is an absolute pleasure to work with. I would highly recommend coming here!”

“Updated: They reached out to me by phone. My husband took our Aventon Level 2 e-bikes in for a tune-up, hoping to avoid the spring rush. He told them that his bike had been power surging. We got a notice that they were done pretty quickly. He went to pick them up the next day. When he got home, I checked the invoice; it was only $45.00 each. I was surprised at how inexpensive it was, so I decided to see what they actually did for the tune-up. Unfortunately, they don't list what they did on your receipt. My husband called, and they said they did a bike tune-up, not an e-bike tune-up, and never checked anything for the power surging he had on his bike.

An e-bike tune-up should include a comprehensive check of both mechanical and electrical components: tightening all hardware, adjusting gears and brakes, lubricating the chain, checking tire pressure/wear, and inspecting/updating the battery, motor, and controller, as well as checking for firmware updates. Very disappointing since nothing was fixed on his bike, and it wasted our time driving down to have them fixed.
I previously gave them a 5 star when we purchased our bikes from them, we have had Erik's put on accessories for us. Always been pleased with service, not sure if new managers or what happened.”