“amy and jefferson took care of me they really help me out today they both were very respectful, nice, and helful and they really whe about and beyond to make sure i have everything i needed after getting a new phone”
“Great service from Dale and Billy. These guys know their stuff and are very professional and chill. I drove across town for their great customer service...highly recommended!!!”
“Stopped in to replace my phone at the Andover store. Sadik (I apologize if I spelled the name wrong) helped me ? from start to finish. Appreciated him very much today! Great team member.”
“Oh my Josh and Jake were the best! They were so patient with me and so very helpful. I am a new customer and will be sure to visit this store going forward. Some of the best around!”
“Reza Nouri is the man! Did a wonderful job getting my account set up and is quick and efficient. The store did a wonderful job taking care of all of my needs. I highly recommend coming to this location.”
“?THIS V STORE IN MAPLE GROVE & ESPECIALLY CHRIS & ETHAN ARE AMAZING!!!! ?CHRIS & ETHAN? ARE PROBLEM SOLVERS & MONEY SAVERS?! THEY EACH TRULY HELPED ME WITH MY NEW SAMSUNG 24 ULTRA & GENUINELY CARED TO TAKE THIS TIME TO HELP ME?!!! THEY WERE SO KIND & FRIENDLY... KNOWLEDGEABLE... INCREDIBLE EXPERTS!!!! I'M SO IMPRESSED!!! THANK U SINCERELY??!!!”
“excellent service, fun guys,(FUNGI'S LIKE A COUPLE OF MUSHROOMS) WILL REPEAT SERVICE & PASS THE WORD TO CREATE MORE BUSINESS TO WEAR THESE GUYS OUT EVERYDAY.... PEACE!!!!”
“David Gerzina was most helpful in resolving issues that were caused by a local authorized retailer. He was patient, kind and extremely customer focused. I would recommend him and this location! Thank you for turning a rough situation into a positive experience.”
“This review is way overdue. Life happens. I visited the Cricket Wireless store in Blaine, Minnesota. I have been a long-time customer. I found my current phone of 2 years wouldn't download an app that I needed. Ola was the customer service person at the counter, helping a woman with her account. She couldn't remember passwords, and Ola very patiently helped her retrieve her information. I was next in line and proceeded to tell Ola my issue. He looked at my phone, consulted a computer, and revealed that the app in question wouldn't be supported on my 4G phone. I decided to purchase a new phone. He did his magic to have the apps and information on my old phone to transfer to my new phone. He said I could leave as long as I have the two phones close to one another. I decided to stay to make sure the new app would transfer, which was about 45 minutes. While I was there, I observed customers coming in to purchase a phone plan, another wanting to pay his bill, and another coming in to make several inquiries. Ola was above and beyond patient, calm, and helpful. He checked with me several times to make sure my phones were transferring properly. I salute Ola as a stellar employee. I can see his being very successful in whatever career path he chooses. I also commend those who raised him. I rarely write reviews, but I was so impressed with Ola.”
“Lamar's the man. Stuck it out with me for 2 hours while we went through the process of switching carriers to Cricket. I had a lot of questions comparing possible phones to get and he helped me answer every single one of them. If the answer wasn't easily available with in store info, he did online research for me to find it. And not once did he make me feel like I was asking too many questions. His patience was top tier. To top it off, he stayed past close with me to finish the transaction. If that's not customer service, I don't know what is. Give my man a raise ?”
“Tom D was awesome! He helped us set up and activate an iPhone 15 and a new IPad. Great customer service skills and patience. Did a nice job answering all our questions and made our experience great!”