“I bought the EGO SNT2416 snow blower from Ace Hardware, and the experience was outstanding. The delivery driver waited for me when I was running a few minutes late and rolled a fully assembled snow blower right off the truck. He brought it into my garage and even walked me through how everything works — personal tutorial was fantastic! Ace Hardware in Excelsior went above and beyond, and I couldn’t be happier with the service!”
“Makk provided excellent customer service. I gave him a rough drawing and measurements of our deck and he provided me with the exact material I needed! He was spot on! Also he was very thorough in explaining the best way to replace deck boards with maintenance free, along with matching deck screws. Price was very reasonable too and great product!”
“Nice home Ace. I used just about every home Ace in the west metro. Never have had a problem. Easy to get to, employees are nice. Never had problems. I use the Ace for all my needs. They've never been out of stock anytime I've ever been there or needed anything. Which is very important as a contractor. I just never know when i'll have to stop in and grab someone. I can usually get in and out in 5 min which is important to me(even though I wanna look around longer). Plain and simple great place to shop. Thanks Ace Hardware!Call me for your Hardwood Floor Sanding and Finishing projects!”
“We were cautious to order from this store because it is a on-line store only and we did not find many reviews. We ordered the white baroque balusters from Deckorators and they arrived quickly and in good condition. The owner responded to our e-mailed questions promptly. I would buy from this company again. Very Happy with the service and product.”
“Well you know what the ad says Ace is the place with the helpful hardware man, they got to change that to Ace is the place with the helpful hardware man and woman! Great customer service by Deb, and Parker. They went out of their way to help me with a project that got completed right away and I must say that I would give them 25 stars as far as customer service goes! I'm happy I stopped in if I ever need anything else related to what they sell there I'll be back there in a heartbeat! Have a 💎 blessed day!”
“I want to express how helpful they were while I was shopping but they are honest as well. I had dropped an envelope of money on the floor and didn’t realize it. They found it, watched their camera to see whose it was and put it in their safe. Excellent customer service”
7:00 AM - 9:00 PM
4270 Dean Lakes Blvd, Shakopee
Hardware Stores
“This will have to be my new go-to home improvement store. I went in needing very specific light bulbs and some blinds cut. A guy in the lighting department knew exactly what light bulbs I needed and took me to the blinds and cut them. Like, when do you ever go to a store and find someone who can help you find everything you need? Great customer service, I'll be back just for that.”
“Nice home Ace. I used just about every home Ace in the west metro. Never have had a problem. Easy to get to, employees are nice. Never had problems. I use the Ace for all my needs. They've never been out of stock anytime I've ever been there or needed anything. Which is very important as a contractor. I just never know when i'll have to stop in and grab someone. I can usually get in and out in 5 min which is important to me(even though I wanna look around longer). Plain and simple great place to shop. Thanks Ace Hardware!Call me for your Hardwood Floor Sanding and Finishing projects!”
“Wow, great service! I needed a 10 pound food grade CO2 tank exchange and the brew shop only carries 5 pound tanks. When I walked in the door the guy walked out of the back room with exactly what I needed, apparently he saw the tank as I got it out of my trunk and he went to get it before I even opened the door!”
“This store is absolutely amazing. They have everything you could possibly need for any type of animal except reptile/fish. They have a ton of stuff for hunting and everything you could possibly need for outdoors. They have a large clothing, selection, shoe collection and a nice clearance area. The customer experience is unmatched. I walked in the door and was welcomed with some breakfast samples. Then I noticed free popcorn for customers, which was awesome. They also had a caramel apple station which was also free. Then on our way out after a few hours, we were able to get free hotdogs. I went didn’t expecting to spend maybe five dollars and ended up spending over 70 because of how awesome this place and because of the great deals!”
“I returned an air compressor (purchased online-still under warranty) due to a small leak. The mechanic at the Minnetonka store looked at it right away and was able to make a repair........as I waited! The mechanic and all other staff were super friendly and helpful. I did not have to make a return trip. Thank you!!”
7:00 AM - 9:00 PM
4270 Dean Lakes Blvd, Shakopee
Hardware Stores
“Lowe's is a good store although the entrance doors always confuse me. the entrance and exits are not like ordinary stores such as home Depot or Menards they say emergency exit when there's no other way to go out kind of confusing not a huge deal but they are not as cheap as Menards and are comparable to Home Depot they are a bit closer to my house so I no longer go to home Depot mostly Lowe's”
“Always helpful. I always got a weird project and just need small things, a few bolts or a small can of paint. I like that I can walk there get my things and keep moving. If they don't have something they will give suggestions on where to check next. Way easier than walking around a big box store for an hour.”
“Stopped today to get a start of flowers for the yard. Great selection and lots of healthy looking plants. Their vegetables and herbs are out, and they had a good selection as well. The cashier was very friendly and was very careful with the plants as she checked us out.”
“Ali is the man! I came in looking for shepherds hook for my wife's birthday gift. She loves birds and we are working on our backyard. She is also pregnant and doesn't have much energy beyond enjoying the weather. I went inside and was immediately directed to Bay 1 for the product.
It wasnt there. Ali saw me looking at my phone and offered to help, stopping his task at hand. We went over together and he couldn't find it either. He called the manager despite my efforts to assure him it was ok. They found out they were still packed on a pallet. I thought that would be it. No, Ali got the forklift, grabbed the pallet and unloaded it to get my product.
Dude, 8:03AM on a Thursday. What an absolutely amazing worker. Ali and the manager deserve all the praise in the world. Thanks for going above and beyond!!”
“Shout out to Kevin in the Lumbar department. He helped me pick out a 48x48 piece of wood for my project and then cut it to the size I needed (31x30). He is patient, knowledgeable and willing to go above and beyond. Super grateful for the great service!”