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“I bought the EGO SNT2416 snow blower from Ace Hardware, and the experience was outstanding. The delivery driver waited for me when I was running a few minutes late and rolled a fully assembled snow blower right off the truck. He brought it into my garage and even walked me through how everything works — personal tutorial was fantastic! Ace Hardware in Excelsior went above and beyond, and I couldn’t be happier with the service!”
“We were cautious to order from this store because it is a on-line store only and we did not find many reviews. We ordered the white baroque balusters from Deckorators and they arrived quickly and in good condition. The owner responded to our e-mailed questions promptly. I would buy from this company again. Very Happy with the service and product.”
“Well you know what the ad says Ace is the place with the helpful hardware man, they got to change that to Ace is the place with the helpful hardware man and woman! Great customer service by Deb, and Parker. They went out of their way to help me with a project that got completed right away and I must say that I would give them 25 stars as far as customer service goes! I'm happy I stopped in if I ever need anything else related to what they sell there I'll be back there in a heartbeat! Have a 💎 blessed day!”
“I want to express how helpful they were while I was shopping but they are honest as well. I had dropped an envelope of money on the floor and didn’t realize it. They found it, watched their camera to see whose it was and put it in their safe. Excellent customer service”
“We had a great experience working with Siwek. They handled our roofing needs with experience and expertise. Staff was very friendly. We worked with Makk and we were pleased with his knowledge and understanding as we made decisions. Definitely would recommend them for any home projects!”
“Incredible customer service.
Specialty hardware? “Oh we got it right here.”
Product to repel asian beetles indoors? “Try this.” Worked like a charm.”
8:00 AM - 8:00 PM
4270 Dean Lakes Blvd, Shakopee
Hardware Stores
“This will have to be my new go-to home improvement store. I went in needing very specific light bulbs and some blinds cut. A guy in the lighting department knew exactly what light bulbs I needed and took me to the blinds and cut them. Like, when do you ever go to a store and find someone who can help you find everything you need? Great customer service, I'll be back just for that.”
“I stopped in here a few minutes ago to purchase electrical tape, and I believe it was the store manager who helped me. What a wonderful experience it was. The store is very neat and clean and well stocked. The person who waited on me was extremely friendly and helpful. I can enthusiastically recommend this store and I will be going back!”
“Wow, great service! I needed a 10 pound food grade CO2 tank exchange and the brew shop only carries 5 pound tanks. When I walked in the door the guy walked out of the back room with exactly what I needed, apparently he saw the tank as I got it out of my trunk and he went to get it before I even opened the door!”
“This store is absolutely amazing. They have everything you could possibly need for any type of animal except reptile/fish. They have a ton of stuff for hunting and everything you could possibly need for outdoors. They have a large clothing, selection, shoe collection and a nice clearance area. The customer experience is unmatched. I walked in the door and was welcomed with some breakfast samples. Then I noticed free popcorn for customers, which was awesome. They also had a caramel apple station which was also free. Then on our way out after a few hours, we were able to get free hotdogs. I went didn’t expecting to spend maybe five dollars and ended up spending over 70 because of how awesome this place and because of the great deals!”
“I returned an air compressor (purchased online-still under warranty) due to a small leak. The mechanic at the Minnetonka store looked at it right away and was able to make a repair........as I waited! The mechanic and all other staff were super friendly and helpful. I did not have to make a return trip. Thank you!!”
8:00 AM - 8:00 PM
4270 Dean Lakes Blvd, Shakopee
Hardware Stores
“Lowe's is a good store although the entrance doors always confuse me. the entrance and exits are not like ordinary stores such as home Depot or Menards they say emergency exit when there's no other way to go out kind of confusing not a huge deal but they are not as cheap as Menards and are comparable to Home Depot they are a bit closer to my house so I no longer go to home Depot mostly Lowe's”
“Extremely helpful for the really tall Eric‘s Help at the Carver location. It was our first time at the store and we were a little lost and overwhelmed with how extremely huge it is. He chauffeured us around the store and threw other departments beyond his own to find all of the stuff we were there to get. He is a very patient kind employee.”
“We had such a good experience with Steve Pfleghar at the Shakopee, MN Lowe’s location earlier this week. Had a question about DIY kitchen backsplash and it turns out he has extensive training and experience in this very type of work. He was patient and very generous in sharing his knowledge. He’s a keeper for sure!”
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“Had a curb side pick up, Nick was extremely quick and pleasant. I went in later for some yard supplies and everything was in the front for summer stock very organized!”