“We got excellent service from Eli who showed us the options for what we were shopping for and how to find them online or ship to store. He was knowledgeable and so nice!”
“You want to speak to a customer service FREAKAZOID? Go see Emily at the Customer Service desk at this Home Depot! Emily is awesome! If only they could "3D Print" replicas of her!! Thank you Emily for being so awesome! YOU are the reason that our experience was so outstanding! Go Emily! Emily!! Emily!!! Emily!!!!”
“The store always has what I need, and they price match which is convenient. I was in on Sunday and had the most positive experience because of two employees (which compelled me to write a public review): Charles and Kyle. Charles was efficient, friendly, and knowledgeable - seamlessly helping direct me to where the items I needed were in the store and matching prices for items I found on the TSCo website. Kyle meticulously and patiently helped me load up a cattle panel and t posts in my SUV and was so kind. Both of these folks were 100% customer focused.”
“We recently discovered the West St. Paul location and have shopped there a few times now. The staff are all super friendly and helpful. We've been able to find what we needed for our various projects and household cleaning/maintenance. We will be continuing to shop at this store going forward.”
“Bella and Adrian were extremely helpful at the self checkout. I had previously purchased lighting arrangements that were discounted by my military discount. This time for whatever reason it wasn’t working. Bella attempted to help me but was unable to determine what the issue was. Adrian overheard the problem and came over from his register to help. He explained while signing into the machine that sometimes products can’t be discounted but he doubted that was the case. For whatever reason the discount didn’t apply properly so he restarted the transaction and manually put in the discount which worked. Both spoke clearly and concisely and made everything make sense.
Just two days prior to this I had Adrian help me by clearly explaining the difference between two Milwaukee tool bundle options.
If I ever need help checking out again I’ll be sure to go to those two first.”
“Good selection of Marvin windows which is what we came in to look at. The salesman was very helpful with explaining the features of each model of windows. Very helpful in decision making.”
“My car was hit in the parking lot on 08/25/24. Peyton tracked me down in the store to let me know. Derrick was outside continuously checking to make sure we were okay. Jack was also outside keeping an eye on things. These employees went above and beyond for us. I want to thank them again and Menards for their great employees.”