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“I had a bunch of Amazon returns all at once, with different QRs and groupings. I was helped with efficiency and also without feeling like I was being rushed along. Hugely grateful for Cody, Oscar (el Heffe), and CJ! I’ll continue to bring my Amazon returns to this great UPS store.”
“I had an issue, and the owners stepped in and immediately made it right. I was very upset, but they were understanding and gave me a refund. Definitely earned my ongoing business.”
“Awesome staff 👏 👍🏼 👌 😎 🙌 always welcomes me and kindly help around others, motivated and profesionals... I just wish they open from 8am to 9pm lol 🤗”
“Walked in and was waited on immediately. The clerk was quick, handed me my shipping receipt and told me right away it would take about a week to get to Tennessee from St Paul. In/out in under 4 minutes.”
“Picked up a package from Amazon.I can't have Amazon deliver to my apartment building ?Either some of the drivers don't follow the clear directions or packages get stolen by other tenants in my building.I like that it is also close to my place.”
“One of the best locations! They are always very friendly and helpful plus it's not very busy. I go out of my way to go here because the customer service is better!”
“If your UPS return has a QR code (such as if youre returning an Amazon package), this location does not accept QR codes unfortunately. They only accept packages where it has a printed label with a barcode slapped directly onto the package. I couldn't mail out my stuff but the employee was informative & courteous and suggested the next closest ups office to head to instead.”
“I don't find him to be angry, he's not cheerful or anything, I think he is pretty cool, he held onto my package longer than the post office normally allows because he knows that I'm a long haul truck driver and it's difficult for me to get to my PO box often, the other people who left the reviews are just soft, they need to be comforted just to get their mail, it's just business don't get so personal”
“Great customer service and she helped me fax through the entire way. She even reminded me to grab my phone because I was about to forget it! Super helpful staff and very nice!”
“ive always had good experiences delivering mail here - I talked to I believe the customer service supervisor (Jason?) today about some concerns with my and my partner’s mail not being delivered the past month - he explained and confirmed what the issue was (which I was also suspecting) and I just submitted a request yesterday! thanks Jason for the quick turnaround and help! (I didnt see a way to complete a survey in my email so I’m leaving a review instead!)”
“I have gone to this post office twice when I have had trouble with missing packages. I have always been greeted so warmly and had my issues resolved quickly. John at the counter looked for my missing package until he found it and educated me on why it had been held (weather-related issues) - all with a very cheerful attitude. When I need help with the postal service, I will go here first!”
“I'm surprised to see so many 1 star reviews. I don't ship a ton of stuff, but every time I stop in at this location, the employees always answer any questions I have and are very friendly.”
“I needed to send a very old Christmas decorative item from Minnesota to Seattle. I was afraid it wouldn't survive the trip.
FEDEX is close to my apartment so I went there. They packaged my item. I was so worried about it arriving intact in Seattle at my daughter's house. They packed it carefully for me and assisted with insuring it. It arrived safely and in good shape. It still plays the Christmes songs it's played for my family for so very many years.
I have another package for Seattle. I'm taking it to Fedex because they treated my package well.
They were friendly and professional, reassuring me that my package was as important to them as it was to me.
Thanks West Saint Paul Fedex. You're now my go to package shipper ?”
“Not my review but seen it on the community page.Just wanted to compliment the staff at our local post office! They’re always so friendly, have a great sense of humor & they get through a long line really quickly with a smile on their face! Thank you for such great customer service & I hope you all have a beautiful holiday! ♥️”
“You guys really need to stop bringing your first world problems to the post office. They have enough to deal with. I had a lovely experience and we even joked around a bit. Overall 5/5”
“We needed to go in person to verify it's really us changing address. It literally took 2 mins. Most of that was me explaining and trying to get my email open. Lol. Very friendly and professional.”
“Jacob was working by himself & doing the best job possible with a smile & positive attitude. Only 4 starts as why only 1 person working in such a busy post office?!”
“We have had several different mail carries over the years. All of them have been great. When we go in to the office, again great service and do what they can to help. They are a good crew and always do what they can to help at this location.”
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“Excellent post office. I've been here a few times and it's always a good experience. The gentleman who helped me today was pleasant and friendly. Also quick service.”