Verizon staff are described as wonderful, personable, helpful, and professional. Employees are friendly, knowledgeable, and patient, explaining everything perfectly in customer-friendly terms without being pushy or demeaning. They are noted as being sincere, polite, and fun to interact with, making the experience delightful and relaxed. The service is efficient, done in short order, with staff working hard to educate and inform customers. These positive experiences make customers happy to keep Verizon and return to buy again.
Lily Anna was absolutely wonderful to work with. Personable, helpful and professional. She the whole experience delightful.
April 2025
Lilly helped us change our plan post retirement, and we are happy to keep Verizon. She did it all for us in short order, and was fun to interact with. Thank you Lilly!
July 2024
Excellent service and had the phone I needed on hand
