This Verizon location provides excellent and great customer service, with staff described as very helpful, knowledgeable, kind, patient, and super kind. Employees are noted for their willingness to take time with customers, stay late, and clearly explain plans and promotions, including navigating technical issues like a tricky eSIM. The process of switching from another carrier or getting a new phone can be very quick and efficient. However, some customers report that Verizon's service itself can be spotty, with phones having a hard time connecting even in areas where coverage maps show excellent 5G coverage, leading to some customers not being impressed compared to previous carriers.
New guy had some issues with my new phone.. luckily the manager was on sight to help
July 2026
Needed a new phone due to an accident at the gym. Received great feedback and best options for a new phone. I was in and out in hour.
June 2026
Made everything seamless and easy. I had a lot of anxiety over getting a new phone as mine was super out of date, they listened to me heard me and made it happen. No Anxiety needed. Thank you
