Firestone Complete Auto Care in Duluth is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The team provides exceptional, reliable, and affordable auto care for every make and model. Customers report outstanding workmanship from craftsmen who are proud of their work, with straightforward processes and good communication. The staff is always friendly and very helpful, answering all questions and explaining everything clearly. The front desk and maintenance crew give appropriate estimates, keep customers updated on progress, and complete their work with great skill. While sometimes facing staffing challenges like many businesses, the work they do is consistently praised. The service is highlighted as the best in customer service in the Duluth Superior area, with the team going above and beyond to brainstorm solutions and assist customers, making them feel safe and well cared for.
Best in Customer Service of any business in the Duluth Superior Area. Jay leads his team by example. And the workmanship shows they are craftsmen and proud of their work.
June 2024
Had a good experience with this Firestone in Duluth. only issue was like most places these days they were short of staff and were not able to fully resolve the issues but the work that they did do was great and the process was very straightforward. Nice waiting area and good communication. Thank you Tim and team!!
April 2024
The people are always friendly and always very helpful. They answer all my questions and explain everything so that I can understand it.
