ABF Freight, operating as U-Pack, provides moving and less-than-truckload transportation services. Customers report great, terrific, and awesome experiences, highly recommending the service. Reviews highlight prompt, clear communication for setting up and finalizing deliveries. Employees, including customer service agents and drivers, are consistently described as accommodating, kind, friendly, professional, and efficient. Drivers go above and beyond, such as wheeling heavy packages into a garage. The service is noted for its flexibility, honoring original prices with no hidden fees, even when adjusting moving dates. Operations are praised for being on-time and efficient, with everything arriving intact and as packed. Customers emphasize that the company offers significant savings compared to other options and stands out for excellent customer service.
One of the best companies to work with. They are kind, courteous and easy to do business with.
December 2024
Easy access for truck drivers, nice experience with personnel.
October 2023
We had a great experience with our delivery. We had prompt, clear communication to set up the delivery and again right before it was delivered. The driver went above and beyond and wheeled the heavy package into our garage. We inspected the contents after and everything was intact with no issues.
