City & County Credit Union is known for its helpful and friendly staff. Customers have praised employees like Tanya, who quickly and effectively resolved issues with a cash deposit that was mistakenly held as a check, even reversing an overdraft charge. Donna, a store manager, is appreciated for her helpful and knowledgeable service, making the process of setting up accounts and securing auto loans smooth and easy, often resulting in good rates. Additionally, Viviana Esquivel is recognized for her patience, kindness, and bilingual communication, especially when assisting elderly customers with notarization. Overall, the credit union provides attentive service, swift assistance, and a welcoming environment, making banking experiences positive across different services.
Tanya Kelly is the best she is setting members up for success.
September 2023
Donna Polubinsky is extremely helpful. I'm glad she was working today. As a store manager in retail, I love still seeing people with great customer service
November 2022
I took my 83 year old mom to the credit union to get documents notarized and Viviana Esquivel at the Eagan branch was so helpful, patient and kind. I loved that she talked to us in Spanish, along with English. ?
