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March 2024 by Honest Reviews
The experience I had with Olivia in the deli meat section warrants a 1 for her unprofessional and rude behavior. When I approached she was leaning over glued to her personal cell phone. No employee should be allowed to use their cell phone while working the floor in front of customers. When she finally noticed that I needed help she looked up at me and said “What?” Stunned, I said I need a pound of meat sliced. She replied “There is precut meat over there.” And pointed to where I should pick up half pound precut meat. That is not what I wanted. When I explained that I needed a specific meat she rolled her eyes and slowly proceeded to slice the meat while ignoring me and talking to her coworker. Completely unacceptable. She should not be around customers.On the total opposite spectrum, Cynthia at checkout is an absolute doll. She is very friendly and goes out of her way to be helpful. She is kind and you guys need 100 Cynthia’s. Get rid of Olivia and hire more Cynthia’s.
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February 2024 by Hewitt West
Cub foods is pretty consistent.. I found everything I was looking for in all the usual places.. I enjoyed my shopping experience..
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December 2023 by Adam S
Scales aren't accurate. Don't buy anything by weight or you will be ripped off.
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November 2023 by Jim
Make sure you check the prices. We had, no joke 50% of our items rang in wrong. Of course higher priced than what's listed
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October 2023 by Alex Keeler
What happened to the donuts? Quality has gone way down the last few months (over/underbaked, hardly any filling). Today I walked in at 8am and the donuts weren't even ready. Used to be the go to spot, Cub must have replaced their quality baker with some wanna-be
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October 2023 by Bev Noble
Great employees and you can buy just about anything and everything you need there!
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October 2023 by T R
Rude, dusty, and the counter that does money orders closes early. Why close before most people get off of work?!
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July 2023 by Liss Crlsn
Not very busy. All staff were working appropriately. This was around 10:00 Pm.What's up with the ? s at CUB lately?? New recipe? Change it back. Lol. ??
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June 2023 by NoNames Nonames
Not very busy. All staff were working appropriately. This was around 10:00 Pm.What's up with the ? s at CUB lately?? New recipe? Change it back. Lol. ??
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April 2023 by Akshay R.
Good regular cub foods. Staff is low after 8pm but you can get fresh veggies. Not a bad store
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April 2023 by Troy Thomas
They have the worst Parmesan Bowtie pasta I've ever had. But I'll take $1.39 Hersey chocolate bars anyday.
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March 2023 by Mollie M.
PHARMACY: Heather, one of the pharmacy techs, is an absolute charming gal who is always bright and eager to be helpful! Heather does an outstanding job and goes above and beyond her call of duty. The other staff there bully her and power-trip on her that they have seniority or a title that supposedly holds more authority on her. The other staff give fake names so when you report them then they can say that there is nobody employed there by that fake name! That right there should tell you what kind of business they are attempting to run! Maria, Heather's supervisor, has got serious narcissism issues! She's rude as all hell( negative tone and general overall dismissive attitude), stuck on herself that she is a supervisor (she'll mention is numerous times at the same time interrupting you, raising her voice at you and then accusing you of it when you respond in the same volume as her!) and doesn't have any intentions on resolving any conflicts. That whole department needs an overhaul of staff to get rid of all the shity employees who have terrible customer service skills (regardless of Title!). But keep Heather. Heather needs to own all of the staff's asses over there! Heather has far more superiority over any of those pukes who call themselves pharmacy professionals at this location!! Great job, Heather! You deserve a better work environment than having to put up with those pieces of shit you work with now! And yes, I am taking my business elsewhere... but not before I warn other people how horrible those staff are at CUB WEST PHARMACY. Except Heather... goodness will always have victory over the bad ones. You keep it up, Heather. You are going to be very successful in the future with your people skills! You will soon far exceed the rankings of these Peons who now call themselves "your superiors"! Pffffft!! That place is a total shit show!! I wouldn't have given this place even ONE STAR, if it weren't for Heather!
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March 2023 by Vir B
There are a lot of expired and stale products, which keeps happening to me multiple times of shopping here. This didn't used to be a problem years ago, but within the past 1-1.5 years, it's a consistent problem. Or I buy a product that's not expired yet, but extremely, extremely stale upon opening. Unacceptable, especially considering the prices.
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September 2022 by Rasha Kowalewski
As I write this review, I realize that I have not talked to management about some items that have been perennially unavailable. So I'm not going to allow that fact to change the number of stars I give. One of the main reasons I'm giving five stars is Walter. Walter works in the front and is usually the first person that I see when I get there. He is super friendly and funny and kind. Even if I'm having a bad day, his smile helps me to have a better one. Every member of the staff at the store is knowledgeable and helpful. I know they have some employees who have been there for 10 plus years, so I'm guessing that management is pretty good. Thank you Cub Foods Eagan West and thank you Walter!
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August 2022 by Rasha K
As I write this review, I realize that I have not talked to management about some items that have been perennially unavailable. So I'm not going to allow that fact to change the number of stars I give. One of the main reasons I'm giving five stars is Walter. Walter works in the front and is usually the first person that I see when I get there. He is super friendly and funny and kind. Even if I'm having a bad day, his smile helps me to have a better one. Every member of the staff at the store is knowledgeable and helpful. I know they have some employees who have been there for 10 plus years, so I'm guessing that management is pretty good. Thank you Cub Foods Eagan West and thank you Walter!
