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“Washer wasn't working. I have disabilities and I mentioned that when I called in. They sent a technician right away the same day. I really appreciate BDS. THANKYOU”
“Phenomenal service, beautiful people all good The only place to go. And they have a sign saying if you're unemployed and you have a job interview and you need your clothes clean we'll do it for free. Who does that? That's phenomenal That's absolutely phenomenal awesome beautiful members of the community.”
“A perfect experience in every way. Great customer service. They have a really useful program that tracks the status of your item and sends notice when it is ready for pick up. It was ready for pick up sooner than I anticipated. In all a much better experience than I had at other dry cleaners.”
“Love that they document how to starch your shirts, haven’t had a dry cleaner even give me an option for that before. Got my quilt turned around and very clean within 48 hours. Also charitable service, they do free laundry for homeless who need nice clothing cleaned for an interview”
“I have used Clean'n'Press cleaners for over 25 years to dryclean my fine wool sweaters, business suits, skirts, dresses, Cashmere long winter coat, king size comforters, duvet cover, and a long time ago my wedding dress. They best, most reliable, and environmentally friendly cleaners in MN. I use their coupons they send out by text, or email, or can be found on their website. Locations all over the metro area (not in Faribault so I drive to Lakeville).
I used the comforter coupon but my duvet cleaning was a bit spendy (dog accident overnight).
As I've moved I've have frequented Vadnais Heights, West St. Paul, Eagan, and most recently Lakeville locations. I've always received friendly and efficient service. :)”
“We have used them for years at their Bloomington location and THEY DO EXCELLENT, HIGH QUALITY, ON TIME service.
Coats are like new, shirts crisp, sweaters folded. Moved to Apple Valley and use their Burnsville location. Same fabulous service!”
“Holy Moly! Tad & Christina, the 2nd generation owners, are magic workers! I dropped off a filthy men's baby blue linen suit with mud all over it from my son's Derby Days College Party. It seriously looked gone for good. There was thick black mud on the arms and legs and a redish / purplish stain on the lapel. I don't even know how he got his white shirt so dirty. But it was all destined for the trash. Until Tad got a hold of it. And when he was finished, Christina sent it back to him for a second try. Between the two of them they have achieved baby blue linen suit perfection. I am so grateful!! Thank you! You two are the best and so appreciated!”
“LaMac on Nicollet Avenue is my "Go-To" place when I am unable to get a stain out on my own. More than once I have tried without success all the home remedies suggested on-line. I have taken the item to LaMac on Nicollet and they got it out! They have good availability via their hours.”
“For 10 years I brought 300 marching band uniforms to LaMac. I have worked with Nick for a long time. He is honest, reliable and always helpful. LaMac has successfully removed the most challenging stains and when needed, accommodated rush orders. Always at a fair price. I love LaMac!”
“This is an update to my earlier review regarding my lost duvet cover and my experience dealing with Hallmark Cleaners (which was terrible). After almost giving up hope of finding the duvet cover that had been lost at the Vernon Avenue cleaners, my faith was restored today. This occured after the extraordinarily helpful woman who was working truly made an effort to find it and enlisted the help of her manager (who was on site). They both were fantastic and were able to locate the duvet. Kudos to both of them. I am most appreciative, but still recommend asking for a receipt. The 4 star review reflects the 5-star service of today, combined with the poor service provided previously.”
“The manager Nick (as well as the other staff I interacted) was pleasant both on the phone, in person, and when I made a mistake and had forgotten an item for my order. Service was wonderful! Keep it up!”
“I wouldn’t recommend coming to this laundromat. I’m not sure if I spoke to the owner or an employee, but she was a tall white woman with grey-blonde hair and a very masculine demeanor. She was extremely rude for no reason.
I came with my client to do laundry—my client comes here often—but she only had $7 in her account. The machine cost $7, but we didn’t know you need at least $10 in your account to use it. The worker approached my client in a rude, condescending tone to tell her this. When I politely explained that I understood and would help my client figure it out, she told me to be quiet because she “knows about the washer machines” and I don’t. I’m sure she does—I’d hope so—but knowing machines and knowing manners are two different things.
Long story short: she may know a lot about washer machines, but she doesn’t seem to know much about customer service. She was unhelpful, rude, and belittled both me and my client multiple times. Perhaps some retraining is in order—not on the machines, but on basic respect and customer service.”
“I’ve had this old teddy bear for nearly 30 years. It means more to me than I can say, and I hope to keep it another 30 and so on, however, that being said, it REALLY needed some TLC.I brought this in and the woman at the front was so sweet and happy to give the ol’ stuffy a “makeover.”He looks great, perfect. He is softer than the day I got him from my dad.The staff was great. All of them. They also fixed a dress I bought, easily. The experience was stress free, and they answered all of my questions.I sincerely feel like people that have negative reviews on here were either extremely rude or had impossible expectations, I mean, reading one of these reviews… who asks the front desk if they are having a bad day? That’s like telling a woman to smile, or bugging someone while they have headphones on.Don’t treat people like the “help” they are human beings for godsake, and you want a good relationship with people like this that are going to do their damn-best to make your stuff new again. They are not miracle workers though, if you wait 7 years to get pit-stains out of a shirt from The Gap that you wore, and washed 57 times afterwards, do you really think they’d be perfect in one go?That’s on you.Not them.Take care of your stuff and get it cleaned by places like this sooner, then they can help you with the expectations you have in mind. Haven’t you been to a cleaner before dude?Instead of just coming in here or Yelp trying to “drag” a business, wouldn’t it be so much cooler to go back to the place, tell them about your dissatisfaction and then work to make it right (teamwork amiright?). Wouldn’t getting some additional help be a lot cheaper and less energy then being negative?These people are great, don’t listen to any downright negative Nancy’s that say they deserve “less than one star” while also explaining that the staff already reached out to help them.If a company didn’t care or have good morals they wouldn’t be responding to all of these reviews.But I digress…thank you so much St Croix Cleaners. I cannot wait to work with you and your kind, reasonable, trustworthy staff again. Thank you for taking something so precious of mine and making me cry in the car with how happy I am at the results.”
Open 24 hours
6501 Nicollet Ave, Richfield
Laundry
“The only reason for four stars is because at times this place can be very dirty. Graffiti on the bathroom walls and door in the men's room. The one time there was a syringe on the floor notified the attendant and was taken care of immediately. Other than that no otger complaints.”
“Best laundromat in the area. Safe and clean environment. I fully understand why and appreciate that there is no public bathroom or public wash basin.I attempted to visit a different laundromat up the road and was greeted by people half naked, brushing teeth, and God only knows what else!”
“First time at this place and it was a pleasant experience. Nice variety of high efficiency machines with very reasonable prices.Definitely a great amenity for truckers in the area, as long as you come with a regular vehicle, no tractor trailer parking close by.”
“Very clean, well lit and feels safe. Did a great job washing my big bulky items. One negative was that the website states it takes credit cards, but does not say there is an additional 3% fee- it was a surprise. I will still return but just bring cash.”
“I was In town for an interview and spilled something on my shirt. They cleaned it the same day and I went to the interview. A clean shirt helped my confidence during my interview. Cannot imagine how self conscious I would be with a dirty shirt.”
“If your change machine is going to dispense a mix of quarters and tokens that can only be used at your establishment; it would be nice if the dryers would accept those tokens…”
“Came in the middle of the night, 3am, and the place was completely empty with the exception of a nice gentleman who helped me pick out my machines. Prices are a tad higher than other laundromats.”
“Fantastic experience. Love the coin operated machines. Spent 5 dollars total and everything is dry. 4 dollars for a 3 load machine. Dryers are 1 dollars for 24 minutes and a quarter for an additional 6 minutes. Attendant present. Clean facilities including restroom. All machines functional. Would revisit.”
“Well maintained place, clean and orderly. The staff at the desk is nice and professional. I loved that they have an app and option to pay without the need for coins. I would recommend 10/10”
“Aside from the fact that the change machine wouldn't give me change for a 20, this place seems alright. Relatively clean. It's 8:15 p.m. and I'm the only one here. Not bad!”
“It's a fair place to do laundry. It didn't or never does have any paper towels in the bathroom, and the change machine you have to be careful of because anything over $1, gives you the laundry $1 coins for, as well as, some quarters, but other than that it's clean, and machines offer $3.75 for the small loads. I've seen better prices, but again it's clean, and that's what I like most.”
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“I brought in a wool winter coat with a lot of dog hair on it. The staff did an extra effort to not only clean my coat, but remove all the hair and fuzz from the coat. The were excellent!!!”