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“Jay was the best. On vacation, phone dropped and screen broke to the point of no use. He was able to install a new screen as well as a film protector. Highly recommended, phone was good as new in less than an hour. Support local, years of experience and knowledge and so happy he was able to save us”
“I really appreciated Matt's upfront approach in explaining the Ultimate Plan, the total cost for my new iPhone 15 Pro, the available perks, and the new total monthly cost.
He went above and beyond by staying after closing to ensure the complete transfer from my old phone to the new one.”
“Got my screen replaced a day ago at a kiosk in MOA, day later it broke. Brought it to iRepair, fixed it for $10 cheaper and threw in a screen protector. Becker is the man who fixed my screen and the man is amazing at his job”
“Why did we not switch to Verizon years ago?! Best experience I have ever had with an awesome sales rep. Matt. Super informative and very knowledgeable. No more spectrum! The home internet works better with no dropping in Lakeville. Ready to switch from ATT too because I’ve had too many issues with them over the years and the bundling thru Verizon is so much more economical. I will have better service in Lakeville as well if I do because ATT doesn’t work in the middle of Lakeville.”
“The rep I met in this store was alone, he said another staff had had to leave earlier in the day for health reasons. But he was very professional in handling the several customers in the store with different needs. I was impressed with his demeanor and attitude which neutralized the occasional negative feelings you have when a place is understaffed. He handled my need efficiently and still within a reasonable time.”
“I went in to the AT&T store to upgrade one phone and ended up upgrading two phones and buying a watch!
BONUS - I walked out with a smaller monthly phone bill and wasn't expecting that! All because of Victor the AT&T Representative. He was honestly the best sales person I have ever encountered! He really helped me out and made me feel like he was looking out for my best interest.
I have been an AT&T customer for many years, and Victor (along with the AT&T Service) is exactly why I haven’t switched to another cell phone carrier.”
“Stephen saved the day! He was nice, professional, listened and was encouraging with regards to my somewhat lack of knowledge with the new ai phones. Thank you for helping me, I greatly appreciated it. ?”
“Excellent and fast service. I did the phone cleanup special, and now my phone charges better and speakers are sounding great too! Nice job John and the uBreakiFix team!”
“Amazing service and communication. Hasan got the new battery in the phone in no time at all. and I was still able to get it traded in at full value. He may only be the one guy doing all the work, but he does a good job, and I'll be back if something else happens. Some of the best prices too! *replaced a battery on a Pixel 6*”
“Always love going to this store always have the best customer service. Any time I've been in the store your always greeted with exllence customer service very friendly and always leave with positive results. I've worked with CeCi a couple of times and she's always so helpful full of good energy and always very pleasant with her customer's. Keep up the awesome work.”
“Thomas and Kelly gave us the best customer service that we’ve had in a long time. They both went above and beyond. We will always go to the Southdale AT&T!”
“Mizan at Cellairis was very helpful, kind, and professional. He replaced my wife’s iPhone XR screen in the time he quoted me (20 minutes) and was very reasonable in price as well. It works great now. I would definitely come back.”
“I went in to get a new phone as well as some earbuds and had the quickest experience I've ever had in a cell phone store before. Very knowledgeable and friendly staff could not be happier. Thank you Daniel.”
“Karina was such and great help, she knew exactly what plan would work for us. She is very helpful with giving extra information needed that will help the customers in the future. Karina gave us very quick service while still making sure to give us all the information we needed. She was very polite and professional.”
“Dre was a super hero today. He got my old number retrieved after a computer generated number change, I made. I thought I was chatting with a real person and that I could "chat" a question about a change from a landline. I am so grateful to Dre.”
“Fantastic service from Jasha. He was patient with a complicated situation and had the expertise needed to solve the problem. It is very rare to find this level of customer service. Kind, friendly, and willing to keep working until it was fixed.”
“Ok let’s live out your worse nightmare. You are about to hop on a 12 hour flight nonstop to Japan, your phone is on 4% and you reach for your charge block and cable and realize that you left it on your nightstand. WHAT DO YOU DO?!?!?Well that’s easy, head on over to the istore and browse their amazing selection of products for all your charging needs. Also, don’t forgot your phone needs protection. So grab a screen protector and case while you are there!!!”
“For over a year I have tried to get help with my phone. I went to two different locations in Apple Valley at least 2-3x each and got nowhere. I wasn't able to receive calls. It kept going straight to voicemail. I finally went in and said I wasn't leaving until this situation was fixed!! They told me that I needed to go over to the Burnsville location because it was a corporate store. Well when I arrived they said that there was no reason why they couldn't figure it out. To cut a long story short. I without a doubt stumped everyone with my situation. But the guy that helped me for over two hours had the best attitude about the entire situation. Not only did he figure out my situation with not receiving calls, but he also caught a big billing issue that was affecting my credit and he started the process with the department that handled this situation and by the time I got home I rcvd a call saying that the situation was taken care of. He was very helpful and easy to talk to. I believe his name was Brenden? Sorry if that was incorrect, it's been a long day. It might be a little further to drive, but it's worth it. I will most definitely recommend this store to my friends that have AT&T!!”
“Stopped in to check on account ending up actually upgrading my phone and adding the TV and Internet bundle, I didn't know Att now has Internet, store has good and fast service”
“Left the Burnsville location the staff was so rude and did not have the answers! I left and went to the Bloomington location and Absolutely love this store I came in with an issue about my son phone and the young men’s on site went out the way to help me resolve this issue some of the things I didn’t even know I could do on my iPhone they help me understand also went out the way to help me download the app on my phone so I can pay my phone bill when I say I have not been inside a phone store with so much respect I truly appreciate each one of the guys here! So respectful and they all came together to help my issue out truly appreciate it every much!”
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“Djayy was knowledgeable, efficient and responsive to multiple in-store customers. Recommend Djayy and AT&T to friends and family because of the positive experience in updating my phone.”