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“I really appreciated Matt's upfront approach in explaining the Ultimate Plan, the total cost for my new iPhone 15 Pro, the available perks, and the new total monthly cost.
He went above and beyond by staying after closing to ensure the complete transfer from my old phone to the new one.”
“Very fast and efficient! The owner fixed an iPhone screen and we also got a bargain for a new phone case and screen protector. The price was extremely reasonable. I couldn’t be more satisfied! You won’t be disappointed!”
“Had an issue with my charging port on my ipad and stopped in. Josh figured the problem out in about 5 minutes, suggested a different charging cord they had and had me on my way charging me only for the cord. Prior to being helped watched him help an elderly customer and he was really good with them explaining everything in an easy to understand manor”
10:30AM - 6PM
6001 Portland Ave, Minneapolis
Mobile Phone Accessories
“Got my screen replaced a day ago at a kiosk in MOA, day later it broke. Brought it to iRepair, fixed it for $10 cheaper and threw in a screen protector. Becker is the man who fixed my screen and the man is amazing at his job”
“Very pleased with the customer service at this location! Jerry helped us upgrade our phones and was very knowledgeable and made the transition easy. During my time, there were a variety of people who came into the store and even while helping me, he gave the following customers the proper and individualized attention they needed (while not compromising my service) as he was working solo. Just a very good use of multi-tasking, problem solving and friendly customer service!”
“Just wanted to let everyone know that Trey and the staff at this store are wonderful. Trey goes into detail of the plans and phone details . This store is very clean and very pleasant to work with !! I will continue to shop at this location only!”
“I went to the AT&T store on York Avenue because my email wasn’t working. I was happy to see that Daniel was there because he’s assisted me with phone problems before. Daniel was incredibly helpful. He walked me through the process to change my password so my email could be reset, and then had me go through the steps again so I could fix the problem on my own if it happened again. Daniel is knowledgeable and personable. I’ll go to this store again when it’s time to upgrade my phone.”
“I went in to the AT&T store to upgrade one phone and ended up upgrading two phones and buying a watch!
BONUS - I walked out with a smaller monthly phone bill and wasn't expecting that! All because of Victor the AT&T Representative. He was honestly the best sales person I have ever encountered! He really helped me out and made me feel like he was looking out for my best interest.
I have been an AT&T customer for many years, and Victor (along with the AT&T Service) is exactly why I haven’t switched to another cell phone carrier.”
“Super sweet and professional was sent here after a terrible experience at the Burnsville store with the lying associate Steven. These guys apologized for what I went through and actually talked to me about the details in the plan I was signing up for that the other store didn't want to do for me. They took the time to make sure I knew what I was paying for and they had just opened so I got a bonus $200 off. I felt bad showing up so close to close but they were super sweet and understanding which im not used to with AT&T since my only other experience was with the horrible Steven guy. I told my coworkers, friends, and my roommates who were looking at switching to just skip Burnsville and come here. They treat you like a fellow human here instead of a nuisance.”
“I was able to come into the store today and have ice help me out with some information on my account that I needed to change in order for me to enroll in auto payment and he was very helpful and helping me accomplish this by giving me the information that I needed in a timely manner”
“The rep I met in this store was alone, he said another staff had had to leave earlier in the day for health reasons. But he was very professional in handling the several customers in the store with different needs. I was impressed with his demeanor and attitude which neutralized the occasional negative feelings you have when a place is understaffed. He handled my need efficiently and still within a reasonable time.”
“Amazing service and communication. Hasan got the new battery in the phone in no time at all. and I was still able to get it traded in at full value. He may only be the one guy doing all the work, but he does a good job, and I'll be back if something else happens. Some of the best prices too! *replaced a battery on a Pixel 6*”
“Karina was such and great help, she knew exactly what plan would work for us. She is very helpful with giving extra information needed that will help the customers in the future. Karina gave us very quick service while still making sure to give us all the information we needed. She was very polite and professional.”
“Jay was super awesome. Greeted me the moment I walked in the door, listened and catered to all my needs. Highly recommend this location, great customer service is hard to find now a days.”
“Carter, the manager, helped me upgrade my phone and he was very knowledgeable, helpful, and delightful to work with. Highly recommend this AT&T store and ask for Carter!”
10AM - 9:30PM
60 E Broadway, Bloomington
Mobile Phone Accessories
“10/10 experience. I was in dire need of getting my phone fixed and they came through. Customer service is exceptional. They are very professional. Communication is top tier! Please support them”
“Jade. W Was so nice and patient with me . Very pleased with her customer service skills. I have a disability and she was so helpful ! Thank You ! Sincerely Steven H”
“Josh at AT&T was a huge help when I was buying my new iPhone. He came right over, answered all my questions, and walked me through the different options without making it feel overwhelming or rushed. He made sure I got the phone and plan that actually fit what I needed and helped get everything set up smoothly. Super friendly, knowledgeable, and easy to work with. If you’re getting an iPhone at AT&T, Josh is the guy to go to.”
“Ok let’s live out your worse nightmare. You are about to hop on a 12 hour flight nonstop to Japan, your phone is on 4% and you reach for your charge block and cable and realize that you left it on your nightstand. WHAT DO YOU DO?!?!?Well that’s easy, head on over to the istore and browse their amazing selection of products for all your charging needs. Also, don’t forgot your phone needs protection. So grab a screen protector and case while you are there!!!”
“I want to give a special shout out to Madi. She helped me upgrade my wife's old Samsung phone and was very helpful in the process. She was very friendly and has great customer service. She is also very knowledgeable on all the phones she showed us. I will definitely be reccomending this location to friends and family!”
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“We all have concerns with our phones. My sister had questions after recent update about some of the intricacies of different features. Elliahana took the time to answer questions patiently. Thank you for the quality advice and patience’s. Excellent service.”