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“I want to give a special shout out to Madi. She helped me upgrade my wife's old Samsung phone and was very helpful in the process. She was very friendly and has great customer service. She is also very knowledgeable on all the phones she showed us. I will definitely be reccomending this location to friends and family!”
“Very fast and efficient! The owner fixed an iPhone screen and we also got a bargain for a new phone case and screen protector. The price was extremely reasonable. I couldn’t be more satisfied! You won’t be disappointed!”
“Had an issue with my charging port on my ipad and stopped in. Josh figured the problem out in about 5 minutes, suggested a different charging cord they had and had me on my way charging me only for the cord. Prior to being helped watched him help an elderly customer and he was really good with them explaining everything in an easy to understand manor”
10:30AM - 6PM
6001 Portland Ave, Minneapolis
Mobile Phone Accessories
“Great honest business. My plastic protector was cracked thought for sure it was my screen. He could have easily taken the phone in the back and pretended it was a bad screen replaced it, but he was super honest and saved me from getting a new screen. Will be here again!”
“Be sure to give Joel a raise and kudos at the very least.
By far... The BEST experience I've EVER had with ATT.
THANK YOU JOEL for being such a pleasure to work with!!!”
“Ryan was very personable. He was very knowledgeable about our new devices, screen, protectors, and case cases.
He had great recommendations and my husband and I are both super satisfied with our services from Ryan and our new 17 Pro Max iPhones
We will make this our primary store because of how great the service was thank you for the great customer service and experience and making getting the new phones a smooth and easy process. We appreciate how efficiently and quickly he worked with us yesterday 10 out of 10 recommend this location and specifically Ryan the employee at Eden Prairie location. Thank you again.”
“I went to the AT&T store on York Avenue because my email wasn’t working. I was happy to see that Daniel was there because he’s assisted me with phone problems before. Daniel was incredibly helpful. He walked me through the process to change my password so my email could be reset, and then had me go through the steps again so I could fix the problem on my own if it happened again. Daniel is knowledgeable and personable. I’ll go to this store again when it’s time to upgrade my phone.”
“I went in to the AT&T store to upgrade one phone and ended up upgrading two phones and buying a watch!
BONUS - I walked out with a smaller monthly phone bill and wasn't expecting that! All because of Victor the AT&T Representative. He was honestly the best sales person I have ever encountered! He really helped me out and made me feel like he was looking out for my best interest.
I have been an AT&T customer for many years, and Victor (along with the AT&T Service) is exactly why I haven’t switched to another cell phone carrier.”
“Super sweet and professional was sent here after a terrible experience at the Burnsville store with the lying associate Steven. These guys apologized for what I went through and actually talked to me about the details in the plan I was signing up for that the other store didn't want to do for me. They took the time to make sure I knew what I was paying for and they had just opened so I got a bonus $200 off. I felt bad showing up so close to close but they were super sweet and understanding which im not used to with AT&T since my only other experience was with the horrible Steven guy. I told my coworkers, friends, and my roommates who were looking at switching to just skip Burnsville and come here. They treat you like a fellow human here instead of a nuisance.”
“This was my first time purchasing a phone from the AT&T Store. I previously purchased my pre-paid AT&T Motorola phone from Target in Minneapolis, but they no longer carry Motorola or AT&T plans. This is my third AT&T pre-paid phone and my fourth Motorola product. Very happy with both brands and phone services.”
“Amazing service and communication. Hasan got the new battery in the phone in no time at all. and I was still able to get it traded in at full value. He may only be the one guy doing all the work, but he does a good job, and I'll be back if something else happens. Some of the best prices too! *replaced a battery on a Pixel 6*”
“By far the best experience I have had at any verizon store. Sam was incredibly informative, helpful and amazing. We had a great time getting everything we needed and more. I will referring others to this location for all their verizon needs. THANK YOU SAM!!”
“Carter, the manager, helped me upgrade my phone and he was very knowledgeable, helpful, and delightful to work with. Highly recommend this AT&T store and ask for Carter!”
“Great staff, very nice guys that helped me with getting a brand new phone with a new number. I highly recommend this store for great service and great attitudes.”
“I started our family Cricket account at this location (Lake Street, Mpls) and have come back over time needing new phones, and the service has been consistently great. Today I was with my husband, and Abdi helped us. He listened to our needs, was super informative, and we left very happy. I’d hire Abdi if I were hiring, and I’ll definitely continue to do my phone business with this Cricket outlet.”
“Travis is awesome. He's always calm, efficient, personable and knowledgeable. He makes you feel like you're a friend when he interacts with you. Not in a puppy dog oh-my-god-I-love-you-so-much way, but funny and happy to be talking with you way. He is definitely the perfect face of your store. It's actually the healthiest relationship I've ever had.”
“Ethan was awesome! And very helpful! Thank you! I also appreciate being educated and not sold to. What a relief. I’ll definitely return and keep this store in mind for future needs.”
“Jade. W Was so nice and patient with me . Very pleased with her customer service skills. I have a disability and she was so helpful ! Thank You ! Sincerely Steven H”
10AM - 7:30PM
1321 University Ave W, St Paul
Mobile Phone Accessories
“Went here after I had visited another store where the rep didn’t seem very interested in helping me. Hong was amazing. Got me in and out quickly and went above and beyond. Great service”
“I stopped in without an appointment to see if I could get a new phone and was informed by the store rep, Dylan Treakle, that he was the only employee in the store that evening, and it would be roughly an hour before he could help me as there were two other people ahead of me. The two other customers had larger, time consuming issues and I watched as Dylan worked like crazy to juggle multiple calls to support at the same time along with trying to help me get a new phone. I felt really bad because I could see that he had an untouched Jimmy Johns on his desk that he wouldn't be eating until after close. Dylan was professional, calm and took personal responsibility for the delay when it was clear he really didn't need to.”
“They were kind and courteous to me. Their pricing was very reasonable and after they put a temp screen on my damaged phone so I could back up my phone to iCloud I vowed to come back and get my screen protector and case from them which I did! They were so patient and helpful while WE selected my case lol. I had an overall positive experience - 10/10 Do recommend!”
“Josh at AT&T was a huge help when I was buying my new iPhone. He came right over, answered all my questions, and walked me through the different options without making it feel overwhelming or rushed. He made sure I got the phone and plan that actually fit what I needed and helped get everything set up smoothly. Super friendly, knowledgeable, and easy to work with. If you’re getting an iPhone at AT&T, Josh is the guy to go to.”
“Ok let’s live out your worse nightmare. You are about to hop on a 12 hour flight nonstop to Japan, your phone is on 4% and you reach for your charge block and cable and realize that you left it on your nightstand. WHAT DO YOU DO?!?!?Well that’s easy, head on over to the istore and browse their amazing selection of products for all your charging needs. Also, don’t forgot your phone needs protection. So grab a screen protector and case while you are there!!!”
“Recent visit for my husband to trade up from an old Android phone to the new IPhone 17. Minh and Kavan were very helpful, knowledgeable and patient . Highly recommend!”
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“Edit: after another attempt to reach out, they gave us a ~full refund.
DO NOT GO HERE!- We needed a screen replacement while on a road trip. What was supposed to only take the repair guy 30-40 minutes ended up taking him 3+ hours. He held our phone hostage without any discount or apology. After half a day of travel, the phone is now overheating like crazy and is officially bricked. All they had to say when we called back was “find a way to bring it back.” Leaving a 5 star review incase they delete 1 star reviews. Save your time, money, and sanity.”