Old Navy Outlet is a popular store known for its quality clothes at great prices. Customers appreciate the convenience of showing a physical military ID for discounts, avoiding the need for verification apps like those used by other brands. The staff is friendly and helpful, providing good customer service and often offering discounts even before approval processes are complete. Shoppers praise the store’s selection of jeans, especially the 360 stretch slim, and men's sweatpants with zippered legs, which are considered better than some higher-priced brands. Online shopping with in-store pickup is also favored, as it often yields better deals and easy exchanges. Customers find the clothes comfortable and suitable for different seasons, like the cozy hoodie perfect for fall. Overall, Old Navy Outlet is seen as a reliable place for quality clothing, good discounts, and friendly service.