Blaze Credit Union, operating under the name SPIRE, offers a range of banking services across 22 Minnesota locations. It features a 24-hour ATM that accepts deposits from SPIRE Members, along with a night depository and coin counter available during lobby hours. The credit union emphasizes Midwestern values, including caring for its members, improving lives, giving back, and striving to be Minnesota's best. Through its network of branches, ATMs, and innovative products, SPIRE aims to meet all financial needs, whether customers are starting out, running a business, or nearing retirement. Customer experiences highlight friendly and helpful staff, with tellers and representatives demonstrating patience, knowledge, and dedication. One customer praised a staff member for making the auto loan process smooth, despite some delays due to new systems. Another appreciated a teller-in-training who went above and beyond by following up afterward. Several reviewers commended the team members for creating positive, genuine connections, making routine visits enjoyable. Additionally, the credit union’s advertising has inspired new members to open accounts, including checking and savings, and plans to open savings accounts for children. In times of concern, members have also found support, with staff like Mary stepping in to resolve issues such as overdraft fees, turning negative experiences into positive resolutions. Overall, Blaze Credit Union’s focus on caring service, community values, and commitment to improving members’ financial lives makes it a trusted and friendly banking option.
I worked with Gabby and she helped me with my overdraft transactions. She was extremely helpful and attentive to my concerns following the transition from Spire to Blaze due to some previous issues
January 2025
Since Spire Merged with Blaze, service has gone to shit. I've been on hold for at least 22-25 mins, 4 different times to ask a simple question. Ridiculous.
March 2024
I worked with Jonah, who was actually a teller in training, just yesterday and he was super patient and helpful! He even called me back the next day to ensure what he said was going to happen went through, even when he didn’t have to. Above and beyond! Thanks man!