Total Wireless in Eagan, MN offers a range of services including affordable wireless plans, device sales, and accessories. Customers appreciate the coverage provided by the Verizon network and the ability to keep their own phones and numbers. The store features a wide selection of the latest devices and accessories, making it easy to find what fits their needs. Many reviews highlight the helpful and friendly staff, especially mentioning employees who go above and beyond to assist with account issues, device transfers, and repairs. One staff member was praised for his patience, knowledge, and willingness to stay late to ensure customer satisfaction. The store also provides convenient services like battery replacements for older devices and quick repairs for electronics such as PS5 HDMI ports. Customers feel confident in the service they receive, noting the staff’s professionalism and dedication. Overall, Total Wireless in Eagan is known for good service, helpful staff, and a wide selection of products, making it a trusted place for wireless needs and device support.
Ian was a tremendous help in getting a tablet set up for an elderly family member. He went above and beyond what other locations were willing to do and saved the day! Highly recommend!!!
September 2025
I lost my old device and Kordell managed to get my number transferred and access to ALL my accounts! Took a bit of trial and error, but he made it easy and stayed late to get me sorted out. Amazing service and kind gentleman. This location is the one you want to go to for account issues!
August 2025
Hashem and his technician Ian replaced my 2019 iPad Pro (vintage) battery when The Apple Store would not. So I am personally thanking both of those gentlemen at Total Wireless for saving me lots of money from buying a new one. As I refuse to buy a new one, when my vintage still looks and functions like new.