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March 2024 by SHARON
FIRST TIME AT ULTA BEAUTY . I AM OVER 80 YEARS YOUNG. I WAS GREATED BY A YOUNG LADY -VICKY . SHE WAS SO HELPFUL AND FOUND PRODUCTS THAT WERE PERFECT FOR ME , SHE IS GREAT THANK YOU
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February 2024 by Dana Fischer
My favorite place to buy makeup. Lots of variety and wonderful employees to help you find what works best for you!
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January 2024 by Stephanie Robinson
I love this Ulta because of the great staff! I go out of my way to frequent this location, even though there is another Ulta closer to my home. Shout out to Nicole, Ox and Jeanell. You are all rockstars!
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December 2023 by Lexxii
I came into Ulta Salon Eagan for what I thought was going to be a simple trim, the stylist Hannah is an Absolute WIZZARD with the SCISSORS every cutt so clean as if she was was cutting butter off my small head . I would highly recommend this salon to anyone in the Eagan Area !!!
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December 2023 by Cherish G
Super helpful! I went in there to pick up an item that I called and asked them to put on hold, but decided to look around and got some good help while looking around, and when the price for my hold item was more in store than online, they were easily able to price match. Would be glad to come back here again.
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October 2023 by Laurel Blanchard
The staff at this store is so nice and really helpful. They helped me find the right shade foundation even though they were about to close. The young woman who helped me match the MAC Radiance Serum foundation tonight went above and beyond and the cashier who checked me out was super friendly.
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June 2023 by Megan Arriola
This has been "my" Ulta since they first opened this location. I always have a wonderful experience here, but I had a particularly amazing interaction with a staff member I felt it warranted a review!I went in right when the doors opened at 10am on Saturday June 3 to avoid the crowds. I knew what I needed to pick up, so I shopped quickly. There were a number of older customers being helped by all the staff working on registers, dealing mostly with complicated return or exchange processes.I wound up having to wait in line for longer than usual, so when I arrived at the register, I wanted to be as expeditious as possible for the employee's sake. However, I had accidentally grabbed testers for a number of products I wanted to buy, and the shades I was looking for were sold out. The young woman at the register (I can't remember her name but she had brown skin and beautiful thick black hair!) not only helped me walk back to the product location to replace the tester, but when the shades I was seeking were sold out, she took plenty of time to make sure I still found products that worked for my skin tone. She recommended a blush shade that I was very apprehensive about trying. It wound up looking BEAUTIFUL on my skin.Working in customer service is hard and often inconsistent, but this Ulta employee made my whole weekend, and I still reflect upon that happy morning a week later! I hope her managers see this and give her the recognition she deserves for her excellent service.
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June 2023 by Charelette Samuel
If you’re African American or a person with brown skin please find another Ulta to purchase products. Went to this location today and instead of them helping they passed me on to several different people! Didn’t get the help I needed, thanks to the cashier with the pig tails, the one with the blue hair and the lady with the pink hair.
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June 2023 by Rowan M
Rachel always does wonderful work with my brows, and works well around brow piercings as well! She is always a great conversationalist and is very knowledgeable about makeup and skincare
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June 2023 by S. Filter
This location would benefit from some serious awareness and training on how NOT to be patronizing and dismissive of older women. The last 2 times I left actually embarrassed AND without buying anything. I needed help deciding what makeup would benefit my skin type for my age. It was as if I was supposed to have done all my own research and just go in and purchase it. I have never had a welcoming experience from this store since they opened. Snobby. I will not put myself through that again. Beauty is for all ages, TYVM.
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June 2023 by yareli barragan
I’m giving this Ulta location a one star. I love the products yet the employees are very unprofessional! Starting with management and all the way back to the hair salon! Gossip about each other and other clients when they think no one is listening and give back very poor customer service! I live in Eagan, but I avoid this Ulta at all cost. I prefer to drive out of my way for a different location.
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May 2023 by Luchia Getachew
I'm here to say thank you for Lisa (one of the employee working at the front desk on 05/02/2023). she found a rare product that I was looking for months. She knows how to communicate and help customers. If you are reading this, you got this ?
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May 2023 by Denise King
Sales associates can be helpful or pushy. I found these women more on the side of pushy, determined to get me interested in products I could care less about. Nor were the products relevant to my skin care needs. I left with what I came in for.
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March 2023 by Mary P.
Dropped by this morning, and actually was looking forward to somebody helping me find product that I needed, but the three people at the front of the store, the three employees that were there just couldn't be bothered to break up their jam session of sharing on each others Cell phones. I wandered around in the store for about 20 minutes trying to figure out on my own what I should buy, and ultimately gave up and walked out empty-handed. On my way out at least one of the three employees amazingly took time to wish me have a good day. Can't say I'll return to the store anytime soon
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February 2023 by Jordyn Krohn
You guys this review page is like reading a medication review forum , it’s good and it’s bad , the good people usually have nothing to say! So they don’t leave a review but I had a GREAT experience if you are looking for a great cute blonde go to a lady named KARLA she did my hair she was respectful sweet and all of the above I don’t get the reviews at all I go to this Ulta for other things as well ! They are amazing. I love my hair so much it feels so healthy to what I came in with and getting so much compliments ! Just trust im telling you !
