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“This review is specifically for C-Los who saw us in store (we wear glasses) and let us know that Costco has some of the best prices for glasses. Can’t wait to order new specs from this location!”
“The pharmacy is really great every time I’ve had to call or needed help the pharmacist has always been super nice kind friendly and very helpful and answers all my questions never acts as if I’m bothering him if the were out of a med the pharmacist found a different sams pharmacy for me to get my medicine from I feel the pharmacist goes the extra mile”
“I typically don’t prioritize sending feedback about my shopping experiences, but in this case, I want to recognize a staff person who truly made a difference and helped impact a milestone 60th birthday celebration for my husband. Unfortunately, I didn’t catch her name, but she’s a cake designer who worked on both Saturday and Sunday, October 6–7, 2025. She was wearing an orthopedic boot, which should make it easy to identify her.
Planning the surprise party brought plenty of last-minute anxiety, especially finding the perfect cake. I had spent hours searching for just the right image and settled on a photo from a Dead concert at the Sphere, with John Mayer’s hand playing guitar a focal point that was surrounding by vivid, psychedelic mix of colors. After a few unsuccessful attempts to place this kind of order online (apparently only available as a walk in), I came into the store near the 2pm deadline for next day service.
This staff member immediately understood what I was aiming for and used her cake designer’s “eye” to bring it to life. She suggested splitting the image in half using the baker technology to achieve full image coverage on the cake, offered creative guidance on messaging based on other things I had, and helped finalize a matching set of cupcakes (and quantities) with gray and red icing to coordinate with our cookies. Her patience, creativity, and understanding turned what had been a stressful situation into a truly joyful one. The guests loved the cake and cupcakes—there wasn’t a crumb left (some guests had two or three pieces!).
What she did was her job, but the patience, understanding, extra creativity, and genuine care were all the customer service ‘wows’ that made the difference – a difference worth letting you know about! Please do let her know that her small acts of kindness and assistance definitely eased my anxiety to help make my hubby’s surprise party a huge success. Having people like this at Sam’s is the kind of experience that forms brand or store loyalty. It’s Sam’s Bakery forever for us!!!
With heartfelt thanks,
Shamiere B.”
“On a Sunday morning, we were waiting to get in till 10 o’clock. A young man who I believe works in the automotive department, his name is Mike. Asked if everything was OK. We then asked him about the benefits of upgrading our regular membership and he explained everything so nicely. That we in fact did upgrade I wouldn’t have done it without a young man like him taking the time to explain it. We ran into him in the store during our shopping and he wished us a happy holiday and asked if we were finding everything Ok and also at the checkout.What an asset this young man is to your store in Eagan.”
“Depending the location and the number of pumps so it was a decent experience. Gas prices are a little bit lower than the average and luckily they're pretty close to where I travel locally.”
“This is the best Sams Club to go to in Minnesota. Special shout-out to the bakery for making such a fantastic-looking and tasty birthday cake for my 5-year old Daughter. She jumped for joy when I returned home with it and shown her”
“I have been coming to this sams club optical for years. I am always happy to see Kandy working when I visit . She is soo helpful and offers great customer service .”
10AM - 8:30PM
995 Blue Gentian Rd, Eagan
Wholesale Stores
“I’ve had good luck with these folks. Ordered new tires for both my and my wife’s car. Had various leaks fixed.
Today dropped off for a slow leak. I always worry about getting the dreaded “we can’t fix that and you need all new tires” call. Today it was a text that said car was ready about 30 minutes after dropping it off and paying around $3 for a stem. All fixed, all great. Friendly and helpful. Thanks!”
“Great place to buy anything tires installed batteries. 4.99 Chicken cooked perfect. Or Hot dog and Pop 1.50. Ice-cream Sundays, Pizza eat there or take home. Love the new checkout system.”
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“TOP TIER GAS protects your engine. Best price on 92 octane premium fuel. More pumps = faster to fuel vs. Woodbury Costco. No windshield washing equipment keeps the price down and the lines moving.”