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“Went in during a very busy time with a technical issue with my phone. Brendan was juggling a lot of customers, but he handled my situation quickly and expertly. And courteously! I had been given the run-around on the phone with the AT&T call center, so having such a great in-store experience was a welcome surprise. Highly recommend this place. Excellent service and support.”
“Quinn, Bennett, and Rico were all highly competent regarding product knowledge. They provided outstanding customer service to myself and everyone else that was in during my time there.
Usually this is a dreaded weekend chore but everyone had a ton of fun and everybody was conversing with one another. This is the only Verizon store I will go to from now on. Well done, fellas.”
“Hailey was outstanding! Had some unique challenges as I was upgrading to new iPhone. Hailey patiently and expertly guided me through the best options and then followed up throughout the process to ensure data transfer, security, and other settings flowed through as I hoped. Thanks so much!”
“Yusuf helped me get a new phone today after completely damaging mine last night. He was very knowledgeable and helpful getting everything switched over and making sure my phone and account were to my liking. He has great customer service skills and you can tell he really knows all aspects of his job!
Dylan was also there and was extremely friendly and helpful.
We usually go to another Verizon store, but were very happy we chose to go to Shakopee today!”
“AT&T Chaska
Their Staff Members: Dillon,
Roman, Ethan, & Steve.
They have been right there when I have come in for advise with my new phone.
We have also discussed the scams out there. What to be careful on with the warnings that show up on my cell. When you need you need use caution. If there are concerns check with them first.
I have been with AT&T since 1966 because of the reliability of their workers in emergency situations and non emergency. The employees always cared.
Thank you fou your help today fellows and greetings.
Marie Thurn
Chaska Resident”
“Got WiFi set up with Aaron and he was super fast , helpful and knowledgeable about any questions I had. This location will continue to be the only location I go to.”
“By far the best experience I have had at any verizon store. Sam was incredibly informative, helpful and amazing. We had a great time getting everything we needed and more. I will referring others to this location for all their verizon needs. THANK YOU SAM!!”
“I recently visited this ATT location to ask a few questions about my plan and inquire about the logistics of adding a line. Matt S and Ryan W were very helpful, and took the time to explain how I can manage my account so that I was getting the best plan for my situation. They were helpful, professional and I really felt as if they cared about making sure I was satisfied. I highly recommend this location in Chanhassen, MN!”
“Ethan was awesome! And very helpful! Thank you! I also appreciate being educated and not sold to. What a relief. I’ll definitely return and keep this store in mind for future needs.”
“Had a great experience buying a new phone. My rep was new but he did a great job setting things up and recommended a great case and charger for me. Let ne know about the verizon perks which are great.”
“Recent visit for my husband to trade up from an old Android phone to the new IPhone 17. Minh and Kavan were very helpful, knowledgeable and patient . Highly recommend!”
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“My wife and I were on an old ATT plan that we could continue to be grandfathered on, but neither of our phones were working well (my wife's was basically bricked at this point). Spencer got us switched over to a better plan and had to jump through some hoops to make the switch. We both got new phones and Spencer helped us get the transfer process started, but empowered us to finish it on our own. Spencer was clearly very knowledgeable and was very easy to work with. I would 100% come back to this specific store just to have him help us out in the future.”