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“John and the team at CarSpec are superb. Over the years I have had Lexus's and Toyota's and I've had this shop do all the maintenance and repairs on my vehicles.
John provides excellent customer service and always gives a thorough and detailed explanation of the work performed and any recommended work to be done. You only pay for what is needed here, never anything more.
When I think of CarSpec, the following comes to mind: Integrity, honesty and high quality work.”
“I visited the EP Mn store on 1/2/26. Last January I had visited for my first oil change to this Chain. Since this was my second visit, I can say that I plan to continue to come to this location for future oil changes! I am consistently impressed with the quick and efficient service as well as the professionalism of every staff member I have interacted with here. Well done! And Thank You!”
“I normally go to another dealership for service but when my Explorer broke down by Eden Prairie I called metro ford. they got me in the very next day once I got it towed and my husband was blown away he said they gave him the red carpet treatment even though we did not buy it there nor was a regular customer!!! he says if they treat strangers this well he can only imagine what their long time customers get. they fixed it same day - done right 1st time. reasonable bill. this is the place to go if you have ford that needs care on west side of town.”
“Haunting the Haunts stopped by before a 13-hour trip to investigate the haunted Broadwell Funeral Home in Falicity, Ohio. Upon arrival, the technician was very welcoming, smiling and providing appropriate guidance. They offered services for my Subaru that I hadn't considered, which turned out to be necessary. I appreciated the fact that I felt I had a choice in the services offered, with no pressure to buy anything. The technicians were informative and honest. Harley Black and the entire HtH crew will be stopping by here before every investigation trip.”
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“I can’t say enough good things about this business. We have been going to them for probably 7 years now and they have always gone above and beyond to get us in as quickly as possible and find the optimal solution in terms of cost and safety and practicality. I initially contacted them and they have always treated me and my husband the same way. Truly, we are beyond lucky to have this awesome family owned business in our community.”