Crate & Barrel in Edina, MN, offers a wide range of modern home furnishings and decor designed to help customers enjoy the moments that matter. The store features high-quality products such as furniture, housewares, cooking utensils, modern lighting, contemporary rugs, and dinnerware sets, making it a popular Minnesota home store. Additionally, the store includes Crate & Kids, where customers can find nursery furniture and toys. Both sections provide free interior design services, curbside pickup, home delivery, and in-store pickup for convenience. Customers appreciate the helpful staff, especially during challenging situations. For example, one reviewer praised staff members for their assistance and work to rebuild trust, leaving satisfied with the service received. The store is also easy to navigate, though some customers noted issues with line management at checkout. Product exchanges are handled efficiently, with staff providing good support for items like glass measuring cups. However, experiences with returns can vary; one customer faced a negative encounter with a staff member who insisted on a strict return policy, despite customer service quickly resolving the issue via phone. Some customers also expressed dissatisfaction with certain employees or management, feeling that their experiences were marred by rude or unhelpful staff members. Despite these concerns, many customers value the store’s quality offerings and the variety of services available to enhance their shopping experience.
Thor is so kind, thoughtful and wonderful to work with! Grateful for his assistance getting me through my projects!
October 2025
We bought a dining room table, 2 leaves and six chairs non of which they were “giving away”! Service was slow and somewhat incompetent. Plus, one of the chairs came in cracked. I’m still waiting for that to be delivered hopefully tomorrow, weeks late.
October 2025
Easy to navigate. Only complaint was the poor line management from staff: 2 lines had formed and the employee at the register had one line (who had been waiting longer than us) get behind us. Should've stopped it sooner!